Peculiar problem with language MUI's

  • Thread starter Thread starter Magesh
  • Start date Start date
M

Magesh

We have a really odd problem that is preventing us delivering a consignment
and I need your help.


One of our customers has a Windows 2000 AD and Windows NT Domain. We have
made three builds for them (build logs attached). One of them has a Dutch
MUI, the other English and the last a French MUI.

The Dutch and English versions connect and operates without any issues to
the domain. Users log in to the domain and then use the terminal.


The French version is a big problem. Here is the process of what is
happening:


1.. terminal is powered on
2.. terminal auto logs on as local user
3.. user joins domain - this takes about 5 minutes
4.. reboot request after joining
5.. terminal reboots and login prompt comes up
6.. user types in username and password
7.. user then selects the pull-down for selecting the domain
8.. message box comes up stating downloading domain details - stays about
5 minutes
This includes selecting the local machine
9.. user selects domain and clicks GO
10.. Login to the domain takes 15 to 20 minutes
11.. To find out what was happening, I did a Ctrl-Alt-Del and at the login
I logged in as the local user.
12.. looking at Services I noted that Event Viewer, Netlogon and SNMP had
not started.
The problem occurs with W2K-AD and NT-Domain.


The problem DOES NOT occur with the Dutch and English versions.

Both builds work perfectly on our Windows 2000 AD.


The only difference between the two builds is the MUI selection.
 
The fastest way to resolve this is to contact PSS as soon as possible for
your long domain log on problem on your French MUI runtime. They should have
a work around that will resolve this until we can deliver the fix for this,
I have no idea what the time frame would be to get the fix posted so you
must contact PSS.

--
Andy

This posting is provided "AS IS" with no warranties, and confers no
rights.
=====================================================
 
Hi Andy,

Thanks for your reply.

Could you please tell me how can i contact PSS. I am not aware of PSS.
 
That would be Product Support. I don't know who your contacts would be from
your region or from India but you should be able to get this from your
distributor or from http://support.microsoft.com.

I'm trying to find out the status of that fix, please be patient.

Thanks

--
Andy

This posting is provided "AS IS" with no warranties, and confers no
rights.
=====================================================
 
Hi Andy,

I have observed some more problems related to the Netwrok. Could you please
give me your official email address, i will send you all the log files. I
cannot post log files in the NG as they have confidential information about
customer.

thank you

Magesh
 
i don't need to look at those. I understand your logon domain problem, be
patient until we can get the fix posted to the download page.

andy

--

This posting is provided "AS IS" with no warranties, and confers no rights.
==========================================================
 
Magesh,
To expedite your fix, David Reed has sent VXL the fix for French MUI while
we propagate these packages to the Download web page.

Thanks for your patience.

--

This posting is provided "AS IS" with no warranties, and confers no rights.
==========================================================
 
Thanks for your support Andy.

I have received mail from David Reed with the fix. Thanks for that.
 
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