Pealse help! Unwanted MS services running against my will!

  • Thread starter Thread starter Erik Doekes
  • Start date Start date
E

Erik Doekes

What is MicroSoft up to???

My Internet Explorer crashes and has to be closed. As
usual I choose to let send windows send an error report to
microsoft so that they can make their product work better
in the future. What happens? I get a link saying that
there are updates that "MIGHT HELP ME AVOID THIS PROBLEM
IN THE FUTURE" (unfortunately I could neither copy or
print the messages and "tips" because internet explorer
did nothing but crash and repeat all this all the time).
So far so good, I'd be grateful for an update that lets
internet explorer crash less often. But..... here it
comes, gues what.....

I AM ASKED to select "Update for Windows XP Shop for Music
Online Link (KB833998) and click Add"!!

But I DON'T WANT to have anything to do with this "Shop
for music online" service. If I want to shop music online
I do it my own way. And how on earth can this update make
my IE crash less often? Is that because there already is
some version of this service running?
It worries me that something that I don't want at all has
made my internet explorer crash. Does this mean that
undesired microsoft stuff may be running in the background
all the time, and even affect programs like IE although I
don't use the programs actively?

Can't I remove parts of windows and internet explorer that
I do not wish? I am running Windows XP HE.
 
Erik said:
What is MicroSoft up to???

My Internet Explorer crashes and has to be closed. As
usual I choose to let send windows send an error report to
microsoft so that they can make their product work better
in the future. What happens? I get a link saying that
there are updates that "MIGHT HELP ME AVOID THIS PROBLEM
IN THE FUTURE" (unfortunately I could neither copy or
print the messages and "tips" because internet explorer
did nothing but crash and repeat all this all the time).
So far so good, I'd be grateful for an update that lets
internet explorer crash less often. But..... here it
comes, gues what.....

I AM ASKED to select "Update for Windows XP Shop for Music
Online Link (KB833998) and click Add"!!

But I DON'T WANT to have anything to do with this "Shop
for music online" service. If I want to shop music online
I do it my own way. And how on earth can this update make
my IE crash less often? Is that because there already is
some version of this service running?
It worries me that something that I don't want at all has
made my internet explorer crash. Does this mean that
undesired microsoft stuff may be running in the background
all the time, and even affect programs like IE although I
don't use the programs actively?

Can't I remove parts of windows and internet explorer that
I do not wish? I am running Windows XP HE.

Erik

What are the error messages you are seeing when the browser crashes?

Have you visited the the Windows Update sire lately? You need to do this on
a regular basis to make sure that all of the latest patches are installed.

The article you refer to (833998) has nothing to do with forcing you to use
any service at all. It is an update that solves a problem for people who do
subscribe to that service and do not use IE as their default browser. See
the following link for details.

The "Shop for music online" link starts Internet Explorer instead of your
default Web browser in Windows XP:
http://support.microsoft.com/?id=833998


--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

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