PDF files will not open properly

  • Thread starter Thread starter Robersabel
  • Start date Start date
R

Robersabel

Right click>open or double click pdf file, I receive the following:

Adobe Acrobat Reader is required to view this file. Would you like to
install adobe now?

Adobe Reader 8 is available. Please advise.

Robert
 
Have you /never/ been able to read pdf files?

If you have never been able to read files, the reason is that you have
not installed a pdf reader. While Adobe Reader is well known, many of us
in this group prefer Foxit Reader for its lighter weight.

If you were previously able to read pdf files, uninstall your current
pdf reader software, restart your computer, then download and install
the current version of your favorite pdf reader.
 
Hello,

** Solution 1 **
Try running IE8 with add-ons disabled. First ensure that all instances of
IEXPLORE.EXE are ended in Task Manager (press Ctrl+Shift+Esc on your
keyboard, processes tab, end process all IEXPLORE.EXE).

Go to Start > Programs > Accessories > System Tools > Internet Explorer (No
Add-ons) to start IE8 without any add-ons. Try using the browser and see if
it works now.

If it is works now, start IE8 normally, go to Tools (if the menu bar
does not appear, hit the Alt key on the keyboard) > Manage Add-ons. Here,
disable all the add-ons you don't need under 'Currently Loaded'. Enable each
add-on one at each time, restart and see if the problem occurs again. Once
it occurs again after enabling an add-on, you have nailed the culprit.


** Solution 2 **
In addition to the above, you can try disabling IE8's memory protection and
see if it helps. Start > Control Panel > Internet Options > Advanced > under
'Security', uncheck 'Enable memory protection to help mitigate online
attacks' > OK

** Otherwise **
Otherwise you can use the free Microsoft Phone Support for IE8 (see under
'for consumers')
http://www.microsoft.com/windows/internet-explorer/support/call-us.aspx

quote:
Free phone support for Internet Explorer 8 is limited to installation,
set-up and usage only. Advanced issues are not supported. Advanced issues
include problems that are associated with software and hardware development,
network connectivity, server-based technologies, and business-critical
systems.


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Robersabel said:
Right click>open or double click pdf file, I receive the following:

Adobe Acrobat Reader is required to view this file. Would you like
to install adobe now?

Adobe Reader 8 is available. Please advise.
Click to expand...

Download and install the latest version of Adobe Reader:
http://get.adobe.com/reader/

Or Foxit Reader:
http://www.foxitsoftware.com/pdf/reader/

Or any other PDF reading application of your choice.

*Note* - Windows XP does not have (never did) a native way to read PDF
files. You have to have a third party application installed. Most of the
readers (all?) are free - it's when you choose to change to editing/creating
that things get mixed (freeware, cost, etc.)

I give you the above advice *whether or not* you already have a version of a
PDF reading application installed. Download and install the latest
version - it may have fixes/security patches and/or just fix your file
associations for you during installation.
 
Able to access all pdf files after removing version 8, and
reinstalling version 9. Continue required right click>click open with
acrobat reader 9. Can live with that...thanks for your correspondence.

Robert
 
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