PC stalls when receive fax

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I installed a few days ago Windows XP fax.
Works ok but periodically when a fax is coming in stall the Whole PC. As a
result I have to cold start my PC.
PC is up and running and after about an hour when a fax is coming in PC
stalls again.

Any ideas?
 
Most likely a conflict in your modem's driver.
Unfortunately, Windows XP Fax has proven to be incompatible with many common
modems and drivers, particularly older ones, even if the manufacturers claim
they are "compatible" with Windows XP. Modem incompatibility is not apparent
during installation or the initial setup. It only becomes apparent when you
first try to send or receive a fax. Usually, there will be nothing in Event
Viewer to give a clue as to where the problem might lie, but it's still
worth checking there.

These errors have been nearly impossible to track down. To do so requires
enabling both PSS and debug logging of fax transmissions, both of which
require fairly extensive registry changes. For the time being, the best
advice is to attempt to use XP Fax only if you have a modem that is listed
on the Windows XP Hardware Compatibility List and using the latest
drivers. --
Russ Valentine
[MVP-Outlook]
 
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