PC resets itself

  • Thread starter Thread starter Barir Malik
  • Start date Start date
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Barir Malik

Dear All
I have read most of the postings and would like some advice on the
problem below.

I have made 2 identical PC's for my twins.

Specification:

Asus A7V333 mobo; AMD 1700XP pro + heatsink; 256 ddr mem; 60gb hd; 1
dvd; 1 cdr; radeon 7500 64ddr. 300W psu. All 8 months old. OS - XP Pro.

My sons pc works a dream and no problems to report. My daughters though
since the word go, started to reset itself. Never crashed though (blue
screen). She could work on the pc but it would mainly crash during a
specific routine.

There are certain features she cannot do when playing Sims or Need for
speed. She cannot access Encarta without it reseting. My sons pc has the
same software and there are no such problems. I observed that the hd
activity light was glowing and it sounded that the hd was always quite
active before a reset.

I have changed the psu but it still did the same. The motherboard has no
troubleshooting documetation and I am at a loss.

Can anyone suggest anything. Even a diagnostic that could highlight the
problem.

Thank you

Regards

Sammy
 
Barir Malik said:
Dear All
I have read most of the postings and would like some advice on the
problem below.

I have made 2 identical PC's for my twins.

Specification:

Asus A7V333 mobo; AMD 1700XP pro + heatsink; 256 ddr mem; 60gb hd; 1
dvd; 1 cdr; radeon 7500 64ddr. 300W psu. All 8 months old. OS - XP Pro.

My sons pc works a dream and no problems to report. My daughters though
since the word go, started to reset itself.
Click to expand...

Run "memtest86" (download from http://www.memtest86.com)
to check out your memory. You should get zero errors.

Run a full set of hardware diagnostics. ("diag378.exe",
downloadable from ftp://ftp1.dell.com/diags, after a few
complaints, will run on most non-Dell computers.)
You should get zero errors.

-- Bob Day
http://www.bob.day.name
 
Barir Malik said:
Dear All
I have read most of the postings and would like some advice on the
problem below.

I have made 2 identical PC's for my twins.

Specification:

Asus A7V333 mobo; AMD 1700XP pro + heatsink; 256 ddr mem; 60gb hd; 1
dvd; 1 cdr; radeon 7500 64ddr. 300W psu. All 8 months old. OS - XP Pro.

My sons pc works a dream and no problems to report. My daughters though
since the word go, started to reset itself. Never crashed though (blue
screen). She could work on the pc but it would mainly crash during a
specific routine.
Click to expand...

XP automatically restarts on a blue screen. This can be shut off in the
SYSTEM properties.
There are certain features she cannot do when playing Sims or Need for
speed. She cannot access Encarta without it reseting. My sons pc has the
same software and there are no such problems. I observed that the hd
activity light was glowing and it sounded that the hd was always quite
active before a reset.

I have changed the psu but it still did the same. The motherboard has no
troubleshooting documetation and I am at a loss.
Click to expand...

Sounds like video drivers...

If you think it' software, do a fresh WinXP install.

If it's hardware, you do have two identical PC's... just swap parts between
them until the crash moves to the other PC.
 
Your computer might be getting blue screens, but has a setting that tells it
to reset itself when it gets an error instead of showing the blue screen.

To Not Automatically Reboot on Errors

Right click on "My Computer"
Select "Properties"
Select the "Advanced" tab.
Click on "Startup and Shutdown/Settings"
Un-check the "Automatically restart" box under "System Failure"

This won't change the problem, but it might help indicate where the problem
lies. If it is occuring at the same place in certain programs across
reboots, then it is probably not a memory problem since the actual physical
location of any program or part of a program will change constantly.

The blue screen will ususally give an indication of the faulting driver. If
it looks familiar, uninstall whatever it is associated with, reboot and
reinstall it.

Good luck to the twins,

Marc Reinig
System Solution
 
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