R
Ray &Fran
I am a Hi speed internet used on Windows Xp home edition user and on
Thursday I received a new Modem from my isp . The letter I received with
the modem said they were
upgrading their network and I had an older modem that would
not work after August 2nd so I received a Speedstream 6520 .
I installed the new Modem as per instructions and Everything has been
working Fine . At least I thought it was. Since installing the Modem every
time I do a complete shutdown of my computer everything is fine and then
about after 10 minutes my computer mysteriously starts up again . My older
modem never did that .
I know it is the modem since I turned the modem off and my computer stays
off . If the modem is on My hard drive reboots itself . Does anyone have any
Ideas what could cause this . MY isp help never heard about this happening
before.
I know there are many computer experts out there who may have an idea.
Thanks for any ideas. I changed nothing myself . I followed the following
instructions to connect the new modem and the set up wizard took over all I
supplied were passwords
1 unplug existing power supply Disconnect phone line running from phone jack
to modem and the Ethernet cable running from your pc from the back of modem
2 with the enclosed power supply plug in the new modem included in kit
3 plug Ethernet cable running from pc into slot 1marked Ethernet at the back
of the Modem (the slot is yellowcolored)
4 plug the phone cord running from phone jack into slot labelled DSL (beige
Colored)
--
Fran
--
Thursday I received a new Modem from my isp . The letter I received with
the modem said they were
upgrading their network and I had an older modem that would
not work after August 2nd so I received a Speedstream 6520 .
I installed the new Modem as per instructions and Everything has been
working Fine . At least I thought it was. Since installing the Modem every
time I do a complete shutdown of my computer everything is fine and then
about after 10 minutes my computer mysteriously starts up again . My older
modem never did that .
I know it is the modem since I turned the modem off and my computer stays
off . If the modem is on My hard drive reboots itself . Does anyone have any
Ideas what could cause this . MY isp help never heard about this happening
before.
I know there are many computer experts out there who may have an idea.
Thanks for any ideas. I changed nothing myself . I followed the following
instructions to connect the new modem and the set up wizard took over all I
supplied were passwords
1 unplug existing power supply Disconnect phone line running from phone jack
to modem and the Ethernet cable running from your pc from the back of modem
2 with the enclosed power supply plug in the new modem included in kit
3 plug Ethernet cable running from pc into slot 1marked Ethernet at the back
of the Modem (the slot is yellowcolored)
4 plug the phone cord running from phone jack into slot labelled DSL (beige
Colored)
--
Fran
--