pc not recognizing usb2.0 as 2.0

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Guest

hello,

I installed a 6 (1 internal, 5 external) hub usb 2.0 card on my pc.
it is a PIII 800mhz, running xp professional SP2 with 752mb ram.

I thought it was working fine, but I plugged in two devices to them, a wd
backup external hdd, and a dazzle hi-speed usb 2.0 memory card reader/writer.

now, when I either turn them on, or turn the computer on with them plugged
in, i get a yellow baloon on the bottom right with this message (paraphrazed):

''this device can work faster if you plug it into a usb 2.0 hub. Click here
for a list of available hubs.''

when I hit that, it seems to show the ones they are plugged in (the computer
has 8usb ports. two 1.1's that came with the pc, and the 6 (one internal)
that I installed and where these devices are plugged into).
Now,I know those devices are plugged into the 2.0 card I put in.
I tried to look online for some kind of usb speed check, much like you find
for internet speed connection, to compare the 1.1's to the 2.0's, but had no
luck.

does anyone have any suggestions on this.
If I am getting the usb 1.1 and could get it to work as fast as the usb2.0,
it would make backing up the computer and writing/transfering memory cards
much faster.
I also looked under device manager and it does say "enhanced usb", so that
looks fine!
thank you for your help.
L.A.

(not really sure if this is the appropriate forum, if it should be under
another topic, please let me know.)
 
disable the internal USB hub and see what happens.
To what software does this Yellow balloon belong?
also check the I/O resources of each hub to make sure there isn't any
overlap.
Did you use the driver that came with the 6 port card?
What is the card model and manufacturer?

| hello,
|
| I installed a 6 (1 internal, 5 external) hub usb 2.0 card on my pc.
| it is a PIII 800mhz, running xp professional SP2 with 752mb ram.
|
| I thought it was working fine, but I plugged in two devices to them,
a wd
| backup external hdd, and a dazzle hi-speed usb 2.0 memory card
reader/writer.
|
| now, when I either turn them on, or turn the computer on with them
plugged
| in, i get a yellow baloon on the bottom right with this message
(paraphrazed):
|
| ''this device can work faster if you plug it into a usb 2.0 hub.
Click here
| for a list of available hubs.''
|
| when I hit that, it seems to show the ones they are plugged in (the
computer
| has 8usb ports. two 1.1's that came with the pc, and the 6 (one
internal)
| that I installed and where these devices are plugged into).
| Now,I know those devices are plugged into the 2.0 card I put in.
| I tried to look online for some kind of usb speed check, much like
you find
| for internet speed connection, to compare the 1.1's to the 2.0's,
but had no
| luck.
|
| does anyone have any suggestions on this.
| If I am getting the usb 1.1 and could get it to work as fast as the
usb2.0,
| it would make backing up the computer and writing/transfering memory
cards
| much faster.
| I also looked under device manager and it does say "enhanced usb",
so that
| looks fine!
| thank you for your help.
| L.A.
|
| (not really sure if this is the appropriate forum, if it should be
under
| another topic, please let me know.)
 
mungo bulge, what do you mean by disabling the internal usb hubs?

the yellow baloon, seems to belong to a WD external harddrive.

"also check the I/O resources of each hub to make sure there isn't any
overlap"
Click to expand...

not sure what you mean by this?

the card manufacturer is Starttech and the model is PCI1625USB2I

Thanks,
luis
 
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