PC keep rebooting

[helphelphelp]

My pc pop up a high risk virus mgs n I fix it. My pc then ask me to restart.
However, my pc seems to keep rebooting since then. I cant even enter safe
mode. Why????

 

[Universe_JDJ]

My pc pop up a high risk virus mgs n I fix it. My pc then ask me to restart.
However, my pc seems to keep rebooting since then. I cant even enter safe
mode. Why????

If anyone is going to help you need to provide more details. Do you
remember anything from that virus? What happens you're restarting? Does
it bluescreen, or does it just restart at a certain point in the boot
process? If so, which point?

 

[bojimbo26one]

My pc pop up a high risk virus mgs n I fix it. My pc then ask me to restart.
However, my pc seems to keep rebooting since then. I cant even enter safe
mode. Why????

Because the virus message was a virus .

 

[db ´¯`·.. >]

well, it is unclear what
gave you that pop up
msg, but hopefully it
was also smart enough
the zap it.

however, since you simply
cannot access the o.s., then
you will need a windows
cd to make some repairs.

if you have one or can borrow
one, let us know...

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<)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>

..

 

[helphelphelp]

My boss did not write down whats the error mgs. The PC will reboot at the
point when you see a window pic on a black background. My co-worker has
changed the motherboard and RAM. But I am more curious is what is the root of
the problem? Can I jus repair the window? Is it the hardware or software
failure? In my opinon, I think is software cause the PC is able to boot up,
just dat keep repeating restart the window.

Many thks to any replies

 

[Universe_JDJ]

My boss did not write down whats the error mgs. The PC will reboot at the
point when you see a window pic on a black background. My co-worker has
changed the motherboard and RAM. But I am more curious is what is the root of
the problem? Can I jus repair the window? Is it the hardware or software
failure? In my opinon, I think is software cause the PC is able to boot up,
just dat keep repeating restart the window.

With the details you've given us, we can't be sure at all. But seeing
that you did receive a message concerning a virus, it might be a
software problem. If it is, reinstalling/repairing Windows should work.
You'll need your original installation disk for that.

Is it the hardware or software

Hardware problems can also cause crashes and automatic reboots at that
point of the boot process.

 

[db ´¯`·.. >]

well, the motherboard and
ram diagnostics may have
been a bit extreme and
would not be the primary
suspects. but trying
was a worthy attempt.

sometimes messages can
be mis interpreted and
your boss likely saw the
warning of "high risk" as
a result of running an
unconventional or incompatible
program.

old programs that are not
compatible could have
caused the o.s. to crash
if they were forcibly installed
into windows.

if the above occurred then
you should be able to
boot into safemode and
restore the pc to a time
when it was functional with
the system restore feature.

another thing you can do
is to use any windows xp
cd either home or professional
version and boot into the
recovery console.

when you get to the disk
system prompt, there
are various commands
you can run to repair
errors.

such commands like
bootcfg, fixboot, chkdsk
are very helpful.

i am sure that the savvy
tech who operated on
the pc, knows how to
use the methodology
above.

keep us apprised of your
status...
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<)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>

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[helphelphelp]

The main thing is I cant even enter safe mode. But I can boot up with the XP
cd and perharps do a reinstallation. Now my com is ok. Just that I wan to
know the cause of such problem.

 

[db ´¯`·.. >]

well, it is impossible
to say what caused
your problems.

because you are only
12 inches away from it
and i am thousands of
miles, you would be the
best person to answer or
figure out what happened.

in any case, keeping the
file and disk systems tuned
up is helpful and may
prevent future problems.

here is more info:

http://www.microsoft.com/windowsxp/using/setup/maintain/default.mspx

http://onecare.live.com/site/en-US/article/CleanPC.htm

http://www.microsoft.com/windowsxp/using/helpandsupport/tshoot/default.mspx

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<)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>

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