PC has ceased connecting to the Internet

  • Thread starter Thread starter higgins
  • Start date Start date
H

higgins

I've been cleaning a friend's laptop of some atrocious virus, spyware
and trojan dialer problems. I've got most of it licked, but have one
big remaining problem: the laptop no longer recognizes the Internet.

MSIE was for a while summoning a dialer. No longer. But while it
established a connecction to my router, it does not see that there's a
high-speed Internet connection behind the router.

I've dug through various network settings but can't see any solutions.
And it's definitely not just a browser problem. I can't get my telnet
program to connect, either.

This is a Toshiba Satellite, (Pentium 3, can't figure out the exact
model) It's running Windows XP 5.01 SP1. I've run AVG anti-virus
(479 infected files found); Spybot, Ad-Aware, Microsoft Anti-spyware
beta and JV16 Powertools, plus I've updated Windows, though I
haven't installed SP2.


Any suggestions????
 
I've dug through various network settings but can't see any solutions.
And it's definitely not just a browser problem. I can't get my telnet
program to connect, either.
Click to expand...

Are you configurate your router through browser?
What is your ip setting?
 
Are you configurate your router through browser?
What is your ip setting
Click to expand...

If I understand your question correctly...I don't set a speicfic IP
address; It's set to adjust via DHCP.
And sleepless, thanks for the lspfix suggestion. I'll try it out.
 
Well, I ran LSPfix and "removed" three files. Didn't have any apparent
affect. Still recognizes the network, but not the Internet connection...
 
great page. unfortunately, WinsockXPFix also has had no apparent effect.
Click to expand...

Can you use Internet browser to access the router's setting page?
Did you router detect the type of connection correctly?
 
Progress.

I assumed the laptop could see the router because when I plug and
unplug the ethernet cable to my router, a windows balloon pops up
telling me either there's a 100mbs connection or I've disconnected
from the network.

However. When I try to access the router via the browser I get.

No connection to the internet is currently available.

So now I ping the router

Pinging 192.168.1.1

Destination host unreachable
Destination host unreachable
Destination host unreachable
Destination host unreachable

hmmm...
ipconfig /all tells me that

IP routing isn't enabled
WINS Proxy isn't enabled
Dhcp is enabled
Autoconfiguration is enabled
Ip adddress, subnet and DHCP server are all 0.0.0.0


So I've been looking at the wrong problem, correct??
 
An update. After more futzing, I dropped DHCP and laid in a fixed IP
address for the client and the router. Now I'm back surfing. The big
question is that this is someone else's laptop. It works on MY network.
Without DHCP will it work in her apartement when she plugs the cable
modem in???
 
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