Hello,
It makes no difference whether SP2 had been previously installed. You
should install it again.
The reason for doing it offline is to force an error if you are noy
using the full instalation package. If you are using the Internet version it
will fail and you will immediately know that you are installing the wrong
package. The reason behind all of this is that errors/misinformation can
occure during an internet install that you may not be aware of and therefore
unable to correct as neded.
The reason for rebooting twice between each install is to ensure that
all file locks are released. If because of a bad previous install or because
of failure to release a lock by some application a file is left locked when
you do an install the install will fail because it will not be able to
replace the locked file. If that happens the whole point of the instalation
has also failed and the continued poor performace (if from a previous bad
install or failure to release a lock) can be expected...and you will have
wasted your time.
There are no shortcuts to ensuring a good instalation of a program even
though some will claim to have never had a bad install doing it some quick
way...If you give it time you will eventually hear them tell you how some
other program does not work properly...it may be a program they have
installed some time ago...if you check through all of the messages in here
you will find a lot that start with, "This program worked perfectly for ages
and now all of a sudden it does not do this or that....."
Baack to your problem. To remove the possibility (to a large extent) that
software has become mal-configured or simply not installed properly you will
have to go through all of the steps relating to this in the FAQ, and I
really do mean all and in the order described.
Sorry you missed the instructions on how to do it...I will probably
change the FAQ to highlite the fact that instructions exist towards the end.
Best Wishes.....John Kelly
www.the-kellys.org
No No No, I am not an Instant Expert.