PC Crash

  • Thread starter Thread starter smerritt
  • Start date Start date
S

smerritt

A friend recently installed Microsoft spyware on my PC. I
removed it yesterday and now Windows will not launch. I
received errors about missing links in chains, link not
found, etc.. Now the system wants to boot from a CD! Has
anyone else had problems when they removed the spyware?
 
-----Original Message-----
A friend recently installed Microsoft spyware on my PC. I
removed it yesterday and now Windows will not launch. I
received errors about missing links in chains, link not
found, etc.. Now the system wants to boot from a CD! Has
anyone else had problems when they removed the spyware?
.
I removed MS spyware several months ago, because the the
software would not scan. I had no problem removing it
using the "Add or Delete Program" feature.

It sounds like that there is a worm or virus on your
system. If you can boot the computer run an anti-virus
software to at least identify the specific problem; and
anything else such as MS malware.

I had a problem similar to the one you had about a year
ago. I ended up reinstalling the original software. It
was a hard lesson. Now, I keep backups of important
files and frequently check for updates of my security
software. Also, I make a set of restore diskettes using
my anti-virus software monthly to boot my computer, if
the computer does not boot itself. There was a recent
computer article highlighting that many serious computer
problems are simply the result of people not updating XP
online.

The minimum security software available free on the
Internet that I use are: (1) "AVG Free" for anti-virus;
(2) "Sypbot Search & Destroy" for spyware; (3) "Ad-Aware
SE" for adware; (4) "SpywareBlaster" for preventing
installation of spyware and ActiveX files; and (5) MS XP
firewall, spyware, and malware software.

I'm sorry that you have this problem. I hope you'll take
precautions given to prevent this from happening again.

Good Luck.
 
A friend recently installed Microsoft spyware on my PC. I
removed it yesterday and now Windows will not launch. I
received errors about missing links in chains, link not
found, etc.. Now the system wants to boot from a CD! Has
anyone else had problems when they removed the spyware?

Hi

Yes, a few times we have seen this.

Try to start in safe mode, press F8 during boot/restart

Then revert this PC with system restore:

http://support.microsoft.com/default.aspx?scid=kb;en-us;306084

Or call PCsafety directly (for free):

No-Charge Support
1-866-PCSAFETY
or
1-866-727-2338
This phone number is for virus and other security-related support. It
is available 24 hours a day for the U.S. and Canada.

For phone numbers outside of the U.S. and Canada, select your region.

http://support.microsoft.com/gp/securityhome
 
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