E
Elizabeth
Hi. I upgraded from PC-cillin Internet Security 2004 to the 2005
version. After I did the upgrade, I noticed in my Task List an entry
for winmgmt, which has never been in my task list before. I don't know
why it's there. If I don't need winmgmt, I want to get rid of it
because it seems to be using system resources.
I emailed Trend Micro tech support about this and, as usual, their
tech support people answer a question I never asked. I have never
asked their tech support for anything and gotten a straight fast
answer from them. Never. I know I write clearly; I do it for a living.
Sometimes it's a case of their people not understanding English well.
Other times it's obvious to me that they do not read my entire
message, only the first paragraph. Also, they insist that I always
keep the previous messages appended to the current message, but they
do not do it themselves.
It's been nearly a week, and Trend Micro tech support has still not
given me an answer. Can someone here?
Thanks,
Beth
version. After I did the upgrade, I noticed in my Task List an entry
for winmgmt, which has never been in my task list before. I don't know
why it's there. If I don't need winmgmt, I want to get rid of it
because it seems to be using system resources.
I emailed Trend Micro tech support about this and, as usual, their
tech support people answer a question I never asked. I have never
asked their tech support for anything and gotten a straight fast
answer from them. Never. I know I write clearly; I do it for a living.
Sometimes it's a case of their people not understanding English well.
Other times it's obvious to me that they do not read my entire
message, only the first paragraph. Also, they insist that I always
keep the previous messages appended to the current message, but they
do not do it themselves.
It's been nearly a week, and Trend Micro tech support has still not
given me an answer. Can someone here?
Thanks,
Beth