PC "Air Card" with VISTA

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Hello. I just purchased a Toshiba Satellite A205 laptop. I also purchased a
UT Starcom PC5750 air card from Alltel. The card will work on my XP system
but it wont work on my new laptop running VISTA. I am getting the run around
from Alltel, Toshiba and Microsoft. Alltell says its compatible on their
websites and in the store. Can some one please help troubleshoot why its not
working on my new laptop? I am so frustrated right now, I am considering
taking it back and buying a APPLE at this point.
 
Randy_Butler said:
Hello. I just purchased a Toshiba Satellite A205 laptop. I also purchased
a
UT Starcom PC5750 air card from Alltel. The card will work on my XP system
but it wont work on my new laptop running VISTA. I am getting the run
around
from Alltel, Toshiba and Microsoft. Alltell says its compatible on their
websites and in the store. Can some one please help troubleshoot why its
not
working on my new laptop? I am so frustrated right now, I am considering
taking it back and buying a APPLE at this point.
Click to expand...

Unless Toshiba told you the Alltel "AirCard" would work with their laptop,
as supplied with Vista, you're only getting the runaround from Alltel.
Microsoft is not really a player in your scenario.
I assume that Alltel certifies this product as compatible with Vista and has
supplied Vista drivers? Does UT Starcom certify Vista compatibility as well?
If you need assistance here, please post specifics, such as the
circumstances under which the "AirCard" fails and the full text of any error
messages received. In addition, have you provided details to Alltel
technical support and UT Starcom technical support to engage them in an
interactive resolution process?

http://www.utstar.com/pcd/DataDevices.aspx?sLoc=0
 
Alltel tech support says they are not licensed to trouble shoot Vista.
Toshiba wont troubleshoot any third party software. I get no error message at
all, it just doesn't recognize that the PC card is plugged in. It has no
problem on a XP system. On my new laptop, I loaded the CD and installed as
said, when it ask to insert the card, I do and it just sits there doing
nothing. I have left it in over a hour at one point.
 
Well, thanks guys, I just found out that I have to have a Franklin air card,
the one from Alltel is to big. it fits in the slot but doesnt line up with
the pins, Alltel tier 2 just informed me that all new laptops have the
express PC card slots now. :(
 
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