Passwords not working

  • Thread starter Thread starter Ryan
  • Start date Start date
R

Ryan

I have an employee who came back from lunch and went to
log on to her Win 2000 machine and could not do so. We
are on a domain with a 2000 SBS Server with active
directory. When going into Network Neighborhood on the
Server i see that her PC has put itself in it's own
workgroup named "Workgroup". The dropdown box in her
login box that lets you choose Domain or local PC is
gone. He username and password will not work nor will the
administrator or any local account on that PC. Tried
doing a Repair with the 2000 disc but didn't help. Tried
logging in as Guest and as Administrator with a blank PW
as suggested but also didn't work. I am almost in tears.
Has anyone run into this before? Any help would be
greatly appreciated. I don't want to have to lose all the
important data and e-mails stored on her HD by
reinstalling.
 
Ryan said:
I have an employee who came back from lunch and went to
log on to her Win 2000 machine and could not do so. We
are on a domain with a 2000 SBS Server with active
directory. When going into Network Neighborhood on the
Server i see that her PC has put itself in it's own
workgroup named "Workgroup". The dropdown box in her
login box that lets you choose Domain or local PC is
gone. He username and password will not work nor will the
administrator or any local account on that PC. Tried
doing a Repair with the 2000 disc but didn't help. Tried
logging in as Guest and as Administrator with a blank PW
as suggested but also didn't work. I am almost in tears.
Has anyone run into this before? Any help would be
greatly appreciated. I don't want to have to lose all the
important data and e-mails stored on her HD by
reinstalling.

Are you able to access it remotely? ping, net view, anything?
Can you see it in AD Users and Computers? Have you checked the
event log on your domain controllers to see they have reported
errors related to this machine?

An "in place upgrade" will allow you to reset the administrator's
password without losing the data on the disk. For more information
see: KB article 306952

--
Matt Hickman
...when faced with a problem you do not understand, do any part of it
you do understand, then look at it again. (Prof to Manuel)
Robert A. Heinlein (1907 - 1988)
_The Moon Is a Harsh Mistress_ c 196
 
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