Password

  • Thread starter Thread starter Donald Allen
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Donald Allen

Why do I have to reenter my Outlook password about very 10 minutes?
Started about a week ago doing this.
Thanks.
 
Donald said:
Why do I have to reenter my Outlook password about very 10 minutes?
Started about a week ago doing this.
Thanks.
Click to expand...

Because it's recorded value in the registry has become corrupted. You
probably have the mail poll interval set to 10 minutes. That's why
every 10 minutes you have to reenter it because the saved value in the
registry isn't valid.

Is there a reason why you chose to hide the version of Outlook and
Windows that you use? Different means are used depending on whether or
not Protected Storage is used in the registry with the version of
Windows.

http://www.google.com/search?hl=en&...rt.microsoft.com++outlook++remember++password

Add your Windows and Outlook version to narrow the search. My guess is
that you need to wipe the hashed entry for your password in the protect
storage area of the registry, do another mail poll, enter your login
credentials in the prompt and select to remember them, and then they'll
be usable thereafter in subsequent mail polls.
 
Windows Vista...

Outlook 2002

Thanks.


VanguardLH said:
Because it's recorded value in the registry has become corrupted. You
probably have the mail poll interval set to 10 minutes. That's why
every 10 minutes you have to reenter it because the saved value in the
registry isn't valid.

Is there a reason why you chose to hide the version of Outlook and
Windows that you use? Different means are used depending on whether or
not Protected Storage is used in the registry with the version of
Windows.

http://www.google.com/search?hl=en&...rt.microsoft.com++outlook++remember++password

Add your Windows and Outlook version to narrow the search. My guess is
that you need to wipe the hashed entry for your password in the protect
storage area of the registry, do another mail poll, enter your login
credentials in the prompt and select to remember them, and then they'll
be usable thereafter in subsequent mail polls.
Click to expand...
 
Donald said:
Also, I am having to do the password every few seconds....
Click to expand...

That's because what you enter doesn't match the corrupted registry copy.
It takes Outlook a short time to try the connect to the mail server and
try to establish a mail session to find out the login credentials will
fail. So you could cancel that dialog will will kill the mail poll;
however, on the next scheduled or manual mail poll, it starts all over
again.

In the KB 290684 article found in the Google search provided to search
Microsoft's support knowledgebase, normally I would use method #3 to
wipe the cached password from the registry. However, Vista and beyond
doesn't use the Protected Storage area in the registry (it's still
there, set to read-only on those registry entries, can still be
accessed, but apps don't use that crypto section anymore).

Following is my canned reply regarding Outlook and passwords and Windows
versions. That you are trying to use OL2002 on Vista is why the
passwords won't be usable. You will need to move to a later version of
Outlook, or an earlier version of Windows.

Outlook 2002, and earlier, will NOT remember passwords when ran under
Windows Vista+ (Vista and up). Outlook 2002- was coded to use pstore
(protected storage system) in the registry to cache the login
credentials for the e-mail accounts defined in Outlook; see
http://msdn2.microsoft.com/en-us/library/bb432403.aspx. pstore is no
longer available under Windows Vista/7. The registry keys are still
there but are read-only so Outlook cannot record your login credentials
into those registry keys and cannot update them through the discontinued
Pstore API. Vista+ dropped pstore and went to DPAPI. For info on
DPAPI, read http://msdn2.microsoft.com/en-us/library/ms995355.aspx.
DPAPI has been around since 2001 starting in Windows 2000. The result
is that you will need to supply your login credentials for each e-mail
account that you have defined in Outlook for the first mail poll
performed by Outlook. After the first mail poll, the login credentials
are reused so you don't need to supply them again. However, if you exit
and reload Outlook then you need to supply the login credentials for
only the first mail poll.

Outlook 2003/2007 are coded to use either pstore or the newer DPAPI
which means they will run under Vista+ and pre-Vista versions of
Windows. Mainstream support for Outlook 2002/XP has ended. There will
be no further feature changes, bug fixes, or enhancements to it. That
means it will remain incompatible for use under Windows Vista+. Your
Microsoft-based solutions are: suffer with the problem when using
Outlook 2002 on Windows Vista, upgrade to Outlook 2003 or 2007, or use a
different e-mail program that runs properly on Windows Vista.

Read:
http://www.msoutlook.info/question/28
http://www.outlook-tips.net/howto/vista.htm
http://en.wikipedia.org/wiki/Securi...w_to_Windows_Vista#Other_features_and_changes
http://msdn2.microsoft.com/en-us/library/bb756884.aspx

The PStore keys in the registry are read-only in Windows Vista+.
Removing the read-only attribute won't fix the problem. The PStore API
used by Outlook is not available in Windows Vista+. You cannot manually
edit the registry to retrieve or enter the passwords. PStore isn't just
a location in the registry with plain text data. It is a method of
encrypting the passwords using TripleDES that are cached in the registry
in a binary construct. Once a user is logged into Windows, the
CryptoAPI can be used to decrypt that Windows account's cached passwords
from the PStore in the registry. While Windows Vista+ no longer
provides support for PStore, it is possible to continue supporting
PStore using a program. Alas, there will be nothing forthcoming as a
hotfix or add-on from Microsoft to support PStore functionality in
Outlook 2002 under Windows Vista+ because Outlook 2002 is no longer
supported.

A possible solution is to use a program (as a macro that runs inside of
Outlook) that manages the encrypted password for you in the protected
registry cache. If you don't want to write the macro or cannot find a
free one already written for you, there is OLAutoPW at
http://www.mgsware.de/index.php/OLAutoPW/138/0/#403. I've never used it
(because I don't use Windows Vista+ plus I already moved to Outlook
2003). Cost is 10 euro (~$16). It may also be possible to use AutoIt,
AutoHotkeys, or other keyboard macro programs that can trigger on
specific dialog windows to answer the password prompt for you but then
you need to leave them running all the time and write up the macro that
they run along with identifying the trigger(s) on when and in which
window to run their macro.
 
Hi Donald Allen,

Since your Password storage, may be corrupt, why not log into your Email
Account on the Web and simply change your Password, to a different password.
Then change the password within Outlook 2002 to match the new password. to
just set up.

If you still have a problem with Outlook 2002 and the password, delete
your Mail Account within Outlook. Reboot the computer. Re-add your Mail
Account to Outlook. Remember to reattach your Email Store Folder to the new
Email Account.

If it does not work, uninstall Outlook 2002, after deleting your problem
Email Account. Reboot and reinstall Outlook 2002, unless you wish to upgrade
to the latest version.
 
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