password for help and support trouble shooter

  • Thread starter Thread starter tmm5899
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tmm5899

a friend has been given a computer that has windows xp professional installed
on it and the modem is not being detected when he tries to run the help and
support trouble shooter it asks for a password and the person that gave him
the computer has never used the help and support so he does not know what the
password is how can i get a password if i don't know what it is in order to
change the password what do i need to do please help
 
a friend has been given a computer that has windows xp professional installed
on it and the modem is not being detected when he tries to run the help and
support trouble shooter it asks for a password and the person that gave him
the computer has never used the help and support so he does not know what the
password is how can i get a password if i don't know what it is in order to
change the password what do i need to do please help
Click to expand...

To access XP Pro if you have lost the password:

At the login screen, press Ctrl | Alt | Del twice quickly.
Type "Administrator" and leave password blank.

For more solutions, see:
http://www3.telus.net/dandemar/lostpass.htm
 
To access XP Pro if you have lost the password:

At the login screen, press Ctrl | Alt | Del twice quickly.
Type "Administrator" and leave password blank.

For more solutions, see:http://www3.telus.net/dandemar/lostpass.htm
Click to expand...

i don't think you are understanding me i can log in when i turn the
computer on but the help and support in windows asks for a password
and the person that gave the computer to my friend never used it i
don't know how to crack the password to run troubleshooter to see what
might be wrong with the modem is there a program i can burn to a disk
that will crack the password or how do i set my friends account to
administrator
 
When it asks for password , just press enter . ( Can you also use
grammar and just not one long sentence ?)
 
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