password and user name

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I was just trying to send an e-mail, when the window "log on to
pop.att.yahoo.com" popped out.
I am typing the user name and password ( I am pretty sure both are
correct), but the window keeps on poppin out over and over again.
How can I check what is my user name and/or password?
I dont believe I made a mistake, but it seems so. I wouldn rather reset my
name or password, just want to check it.
thanks
 
It is very likely that this problem is caused by your antivirus.
Windows Mail is not compatible with most McAfee or
Norton security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

After you have done the above, if the problem continues,
it means the account was corrupted by the antivirus.
Delete the account, restart Windows Mail, then recreate that
mail account.

Gary VanderMolen
 
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