Passport Confirmation Message

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Q. I have an ongoing battle with Microsoft Passport and my ISP, Verizon.
These Microsoft services, among others, use passport:
Subscriptions Center and Community News group posts (to receive notification);
In both cases a confirmation message is sent to me. I never receive this
message; therefore, the transaction is not completed. Microsoft says that
Verizon E-Mail filters are stopping the message. Verizon denies that to be
true.
I have my Verizon safe list set to accept messages from
(e-mail address removed).
There are no messages in any of my Verizon folders - Inbox, SpamDetector or
Blocked.
I don’t think this problem is unique to me. Many people using Verizon must
have the same problem.
I set up a passport account for my wife and got the same results trying use
the Subscription Center.
This problem has been outstanding since March and I have exceeded my allowed
passport "pending limit".
Does anyone have a solution?
Thanks
 
Hi.

I have the same exact problem. I've been working with Verizon for over
three weeks with no resolution. Uninstalling all Norton Software has no
effect, and a Microsoft Tech Support phone call found no problems with my
Outlook. I have a second email account in Outlook for my MSN email and the
verification email from Microsoft makes it there without any problems.

Did you get the issue fixed? If so, how?

Don
 
Back
Top