Partial printing of documents in Word 2000

  • Thread starter Thread starter warswa
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warswa

The firm I work for has Windows 2000 Professional and we are using Wor
2000 for our word processing. We have a problem with several of th
secretaries when they go to print a document, sometimes nearly half o
the bottom of the pages does not print; it's just blank. Sometimes whe
this happens, we reboot and when we come back in, they will prin
totally, but not all the time. Some will go out and come back i
several times before they get the full document. We are using HP 400
printers. We are not sure what is causing this; whether it's the Wor
software or the printer software or just what. Could you or Do you hav
an answer for this? We are getting desperate. Please let me know a
soon as possible
 
I believe that is a problem with the printer driver and I think the fix is
to use the driver supplied by Microsoft, not that supplied by HP.

--
Please post any further questions or followup to the newsgroups for the
benefit of others who may be interested. Unsolicited questions forwarded
directly to me will only be answered on a paid consulting basis.
Hope this helps
Doug Robbins - Word MVP
 
Or if you are using the HPPCL6 driver, try changing to the HPPCL5e driver.

--
Terry Farrell - Word MVP
http://word.mvps.org/

"Doug Robbins - Word MVP - DELETE UPPERCASE CHARACTERS FROM EMAIL ADDRESS"
: I believe that is a problem with the printer driver and I think the fix is
: to use the driver supplied by Microsoft, not that supplied by HP.
:
: --
: Please post any further questions or followup to the newsgroups for the
: benefit of others who may be interested. Unsolicited questions forwarded
: directly to me will only be answered on a paid consulting basis.
: Hope this helps
: Doug Robbins - Word MVP
: : >
: > The firm I work for has Windows 2000 Professional and we are using Word
: > 2000 for our word processing. We have a problem with several of the
: > secretaries when they go to print a document, sometimes nearly half of
: > the bottom of the pages does not print; it's just blank. Sometimes when
: > this happens, we reboot and when we come back in, they will print
: > totally, but not all the time. Some will go out and come back in
: > several times before they get the full document. We are using HP 4000
: > printers. We are not sure what is causing this; whether it's the Word
: > software or the printer software or just what. Could you or Do you have
: > an answer for this? We are getting desperate. Please let me know as
: > soon as possible.
: >
: >
: > ------------------------------------------------
: >
: >
: >
:
:
 
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