partial failure

[adrian916]

I have been experiencing a few issues over the last week
or 2 where the only common denominator seems to be
Internet Explorer.Using XP Pro, with IE v6 sp1

1. I can view the Yahoo website and follow all links etc,
but cannot open my mailbox (it works fine from another
machine)
2. we use several routers at work that we manage remotely.
I can get on to the web interface of all of them except
one. This one I can ping and tracert to and my colleagues
can view the web interface from their machines.

3. Using a web based database, I can browse it and
add/edit/delete all areas etc, but cannot add any
attachments - it says "uploading" but then times out
without completing (after a few miniutes)

4. windows update will no longer work (it was okay last
week) when I click "scan for updates", at first it would
say that none are available (I know there are) and now it
just says "scanning" and freezes on 0% -I can't even close
the window without using task manager.

5 I can view and browse all the Microsoft newsgroups, but
not post or reply. (I can type a message, but when
clicking "send", the eggtimer remains on for several
minutes before timing out and "page cannot be displayed)
(I'm using a different machine to post this!)

Can anyone offer any suggestions?

I've deleted temp files and cookies from internet options
and user profile, flushed the dns cache, tried 6 system
restores going back from 2 days to 2 months but all to no
avail.Virus definitions are updated and run daily, adaware
and spybot too and have also tried "hijack this" and
cwshredder

As it's an OEM version of xp pro, I can't do a
repair/reinstall only recovery disks which involves a
format - I only want to use this as a last resort.

What else can I try?
TIA

 

[Robert Aldwinckle]

What else can I try?

If you installed IE6sp1 before you upgraded to XPsp1
believe it or not you can try an IE Repair via the Run... dialog:

rundll32 setupwbv.dll,IE6Maintenance


However, since that is a rather unlikely combination
you can try manually simulating that re-registrations
that an IE Repair would do for you using Method 1
from this article:

<title>KB831429 - Windows XP stops responding when you download updates from Windows Update</title>

In fact, that list is a superset of the very limited set
of registrations which we find listed in FixIE.inf.

Note that an IE Repair would force the repair phase to be done while
the system was relatively quiesced during a boot. So it would make
sense to as much as possible try to reduce the dependencies on
those modules before trying to re-register them, e.g by closing or
stopping unnecessary tasks. In particular, I think you should at least
make sure that iexplore.exe and msimn.exe are not active processes.


Good luck

Robert Aldwinckle

 

[adrian916]

Thanks Robert for that advice - I'll give it a try
tomorrow. I really didn't have high hopes of a reply as
it's such a bizarre problem, and everyone tells me that as
IE is an integral part of XP it can't be repaired on it's
own. Just goes to show - what do they know! - lol

Thanks again

-----Original Message-----

If you installed IE6sp1 before you upgraded to XPsp1
believe it or not you can try an IE Repair via the Run... dialog:

rundll32 setupwbv.dll,IE6Maintenance


However, since that is a rather unlikely combination
you can try manually simulating that re-registrations
that an IE Repair would do for you using Method 1
from this article:

<title>KB831429 - Windows XP stops responding when you

In fact, that list is a superset of the very limited set
of registrations which we find listed in FixIE.inf.

Note that an IE Repair would force the repair phase to be done while
the system was relatively quiesced during a boot. So it would make
sense to as much as possible try to reduce the dependencies on
those modules before trying to re-register them, e.g by closing or
stopping unnecessary tasks. In particular, I think you should at least
make sure that iexplore.exe and msimn.exe are not active processes.


Good luck

Robert Aldwinckle

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