T
Terry Straehley
This is fairly long - Please bear with me.
I was at the home of a client who had just moved and asked me to help
re-setup his computer system. He has Win2K pro on several computers
networked with a Netgear Router and connected to a DSL modem. All the
equipment was apparently working before he disconnected it and moved it
to his new location.
After connecting up we found that on his main desktop he would get a
"Page Not Found" error with Internet Explorer. Netscape seemed to work,
AOL also would not connect. Using IPconfig, I found that the router had
assigned him an address, and I was also able to to ping various external
addresses. Two other computers on his network and my laptop, plugged
into the same router port worked properly. He had network connectivity
to the other computers on the network.
We tried re-booting the computer, at which point he was not able to get
a valid IP address from the router. IPconfig showed the address to be in
the 169.254.x.x range. Doing Ipconfig /renew returned an error message,
which said something about a bad socket (I left the copy over there).
Obviously, he did not even have lan connectivity.
I set him up with a fixed ip address in the router address space, which
restored the local network connectivity, but still no internet http:, or
mail capability.
Previous to all this we were getting messages from Outlook wanting to
run the installer and his DVD decoder had also become uninstalled.
My feeling is that his OS was gradually becoming corrupted, finally
causeing problems in his IP stack. Doing a logged boot, tcpip.sys was
loaded in its normal location.
The computer is four to five years old and my thought is that the hard
disk may be degrading as all of the symptoms are stable once they
appear.
Anyone have any thoughts or suggestions?
I was at the home of a client who had just moved and asked me to help
re-setup his computer system. He has Win2K pro on several computers
networked with a Netgear Router and connected to a DSL modem. All the
equipment was apparently working before he disconnected it and moved it
to his new location.
After connecting up we found that on his main desktop he would get a
"Page Not Found" error with Internet Explorer. Netscape seemed to work,
AOL also would not connect. Using IPconfig, I found that the router had
assigned him an address, and I was also able to to ping various external
addresses. Two other computers on his network and my laptop, plugged
into the same router port worked properly. He had network connectivity
to the other computers on the network.
We tried re-booting the computer, at which point he was not able to get
a valid IP address from the router. IPconfig showed the address to be in
the 169.254.x.x range. Doing Ipconfig /renew returned an error message,
which said something about a bad socket (I left the copy over there).
Obviously, he did not even have lan connectivity.
I set him up with a fixed ip address in the router address space, which
restored the local network connectivity, but still no internet http:, or
mail capability.
Previous to all this we were getting messages from Outlook wanting to
run the installer and his DVD decoder had also become uninstalled.
My feeling is that his OS was gradually becoming corrupted, finally
causeing problems in his IP stack. Doing a logged boot, tcpip.sys was
loaded in its normal location.
The computer is four to five years old and my thought is that the hard
disk may be degrading as all of the symptoms are stable once they
appear.
Anyone have any thoughts or suggestions?