Part of address book has disappeared

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I go to Outlook 2003 to compose a new email (select "To" icon) and then
go to 'Select Names' from pop up list, then 'Show Names From The' and I go to
select a name category (under which I have multiple contacts), an error
message comes up to say 'The address book could not be displayed. The
Contacts folder associated with this address list could not be opened. It may
have moved or deleted or you do not have permissions.' But I have not deleted
or changed permissions. Other Contacts folders are there; it just seems that
this one a nd a few others hav disappeared.
 
What do you mean by a "select a name category?" The only thing the Outlook
Address Book displays is Contact Folders that have been enabled as an email
address book. You appear to have a corrupt entry in that list. Just remove
it.
 
'select a name category' is the pop-up screen dialogue box that Outlook
displays when you use the icon "to" in creating an email, a list from which
you can select who you want to choose. The list shows up on the pop-up
scroll-down, but does not appear in Contacts navigation on the far left of
the screen.

Russ Valentine said:
What do you mean by a "select a name category?" The only thing the Outlook
Address Book displays is Contact Folders that have been enabled as an email
address book. You appear to have a corrupt entry in that list. Just remove
it.
--
Russ Valentine
[MVP-Outlook]
John Sullivan said:
When I go to Outlook 2003 to compose a new email (select "To" icon) and
then
go to 'Select Names' from pop up list, then 'Show Names From The' and I go
to
select a name category (under which I have multiple contacts), an error
message comes up to say 'The address book could not be displayed. The
Contacts folder associated with this address list could not be opened. It
may
have moved or deleted or you do not have permissions.' But I have not
deleted
or changed permissions. Other Contacts folders are there; it just seems
that
this one a nd a few others hav disappeared.
 
This is what is happening to me, so I exported to fix the file and then
imported now my e mail addresses in the file are missing. Same message as
above. This has been happening, and I did a repair for OUtlook, as no matter
what I try, the Address book/Contacts are not working.

John Sullivan said:
'select a name category' is the pop-up screen dialogue box that Outlook
displays when you use the icon "to" in creating an email, a list from which
you can select who you want to choose. The list shows up on the pop-up
scroll-down, but does not appear in Contacts navigation on the far left of
the screen.

Russ Valentine said:
What do you mean by a "select a name category?" The only thing the Outlook
Address Book displays is Contact Folders that have been enabled as an email
address book. You appear to have a corrupt entry in that list. Just remove
it.
--
Russ Valentine
[MVP-Outlook]
John Sullivan said:
When I go to Outlook 2003 to compose a new email (select "To" icon) and
then
go to 'Select Names' from pop up list, then 'Show Names From The' and I go
to
select a name category (under which I have multiple contacts), an error
message comes up to say 'The address book could not be displayed. The
Contacts folder associated with this address list could not be opened. It
may
have moved or deleted or you do not have permissions.' But I have not
deleted
or changed permissions. Other Contacts folders are there; it just seems
that
this one a nd a few others hav disappeared.
 
Samething is happening to me, everytime I do a select now, my email addresses
are missing from the Contact list, when I transported them back in.

John Sullivan said:
'select a name category' is the pop-up screen dialogue box that Outlook
displays when you use the icon "to" in creating an email, a list from which
you can select who you want to choose. The list shows up on the pop-up
scroll-down, but does not appear in Contacts navigation on the far left of
the screen.

Russ Valentine said:
What do you mean by a "select a name category?" The only thing the Outlook
Address Book displays is Contact Folders that have been enabled as an email
address book. You appear to have a corrupt entry in that list. Just remove
it.
--
Russ Valentine
[MVP-Outlook]
John Sullivan said:
When I go to Outlook 2003 to compose a new email (select "To" icon) and
then
go to 'Select Names' from pop up list, then 'Show Names From The' and I go
to
select a name category (under which I have multiple contacts), an error
message comes up to say 'The address book could not be displayed. The
Contacts folder associated with this address list could not be opened. It
may
have moved or deleted or you do not have permissions.' But I have not
deleted
or changed permissions. Other Contacts folders are there; it just seems
that
this one a nd a few others hav disappeared.
 
And what do you think you are seeing there? You are seeing the names of your
Contact Folders. Remove the one that throws the error. It is an outdated or
corrupt reference.
You do so here: Tools > E-mail accounts > View or change existing
directories or address books > Outlook Address Book > Change.
--
Russ Valentine
[MVP-Outlook]
John Sullivan said:
'select a name category' is the pop-up screen dialogue box that Outlook
displays when you use the icon "to" in creating an email, a list from
which
you can select who you want to choose. The list shows up on the pop-up
scroll-down, but does not appear in Contacts navigation on the far left of
the screen.

Russ Valentine said:
What do you mean by a "select a name category?" The only thing the
Outlook
Address Book displays is Contact Folders that have been enabled as an
email
address book. You appear to have a corrupt entry in that list. Just
remove
it.
--
Russ Valentine
[MVP-Outlook]
John Sullivan said:
When I go to Outlook 2003 to compose a new email (select "To" icon) and
then
go to 'Select Names' from pop up list, then 'Show Names From The' and I
go
to
select a name category (under which I have multiple contacts), an error
message comes up to say 'The address book could not be displayed. The
Contacts folder associated with this address list could not be opened.
It
may
have moved or deleted or you do not have permissions.' But I have not
deleted
or changed permissions. Other Contacts folders are there; it just seems
that
this one a nd a few others hav disappeared.
 
Back
Top