Self said:
Of course they want me to buy the software to " get rid of the virus
" I called Symantec ..
because I use Norton. They " Removed " the Virus. This morning .I
ran Pareto and ..
the VIRUS IS STILL THERE ! The Vundo Virus.
My question is who do I trust .. What should I do. Thanks very
very much for your
help.
I did a Google for "ParetoLogic" and came up with quite a few
unflattering websites. If you have the Vundo trojan, do the following:
1. Go through the preparatory work here:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
2. Then do the specific removal steps here:
http://www.elephantboycomputers.com/page2.html#Winfixer
You may also want to include scanning with either Sysclean or Multi_AV,
plus AVG Anti-Spyware (formerly Ewido -
http://www.ewido.net/en/) and
follow instructions to do all scans in Safe Mode.
When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the link above (not here, please).
Standard caveat - If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigStoreUSA). Please be aware that not all local shops are skilled at
removing malware and even if they are, your computer may be so infested
that Windows will need to be clean-installed. Have all your data backed
up before you take the machine into a shop.
Malke