Panda ActiveScanPro problems

[Terry Smythe]

I've just bought and paid for Panda ActiveScanPro. Their web page
says that Internet Explorer 5.0 or better is "recommended".

My IE6.0 has been hi-jacked, which is one of the reasons I bought this
product.

When I try to use my other browsers - Avant 10.0, Netscape 8, or
Firefox 1.0.4, their web site will not accept my user name and
password that it gave me.

With each, a pop-up come back to tell me that this "browser is not
supported, use only Internet Explorer 5.0 or greater."

This is no time to be told that I must use only IE when it is
hi-jacked, I can't use it, am forced to use another browser.

I can't uninstall IE6, and if I download IE6Setup.EXE, it refuses to
reinstall IE6 because it finds it already installed.

My emails to Panda go unanswered. I can't use IE. Am I dead in
the water? Even after paying for Panda's ActiveScanPro?

Thoughts of others?

Regards,

Terry Smythe
Winnipeg, Canada
WinXP_Home_SP2

 

[Guest]

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[Terry Smythe]

I've just bought and paid for Panda ActiveScanPro. Their web page
says that Internet Explorer 5.0 or better is "recommended".

My IE6.0 has been hi-jacked, which is one of the reasons I bought this
product.

When I try to use my other browsers - Avant 10.0, Netscape 8, or
Firefox 1.0.4, their web site will not accept my user name and
password that it gave me.

With each, a pop-up come back to tell me that this "browser is not
supported, use only Internet Explorer 5.0 or greater."

Finally got a response to my English language message to Panda, but it
is in Spanish. No help at all.

Panda's Virtual Store is totally in English, no hint that the product
is Spanish.

Panda's web site, not accessible off their Virtual Store, is totally
in Spanish, no English language clickable capability. They make it
easy for you to buy it in English, but thereafter Spanish only.
Sounds like a rip-off to me. They've got my money and I can't use
the product.

Anybody else have problems with Panda?

Regards,

Terry Smythe
Winnipeg, Canada
WinXP_Home_SP2
Stuck with a useless Internet Explorer I can't use, can't uninstall,
and can't reinstall..... :-(