Page Fault in NTOSKRNL.exe

  • Thread starter Thread starter RobMc
  • Start date Start date
R

RobMc

I have a 2000 adv.server in a cluster and the secondary
machine in the cluster has started BSOD'ing with the
following error :

Page Fault in nonpaged area

address 80411BBDD Base at 80400000 datestamp 3d3b2a77

NTOSKRNL.exe

Any ideas what is causing this? I cannot find anything in
the MS knowledge base. It seems like a software error, I
have swapped memory, riser cards, and reinstalled the OS.

Prior to this installation I got similar errors,
NTOSKRNL.exe
TCPIP.sys
and one that read BAD_POOL_CALLER ???????
these were without a service pack...

I reinstalled and it seemed to be OK until I started SP4
install, now it will boot and I can login, but after a
minute or two it BSOD's.

It is a DELL 6650 quad 1.8 Xeons/2gig RAM/Dell powervault
RAID.

I have another cluster same config that runs fine on same
hardware, and the primary box in this cluster runs great.

Any advice would be greatly appreciated
 
It's possible that your problem involves a driver corrupting memory pool.

244617 How to Use Driver Verifier to Troubleshoot Device Drivers in Windows
2000

http://support.microsoft.com/?id=244617

Using driver verifier may help you identify the cause of your crashes.


--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.


: I have a 2000 adv.server in a cluster and the secondary
: machine in the cluster has started BSOD'ing with the
: following error :
:
: Page Fault in nonpaged area
:
: address 80411BBDD Base at 80400000 datestamp 3d3b2a77
:
: NTOSKRNL.exe
:
: Any ideas what is causing this? I cannot find anything in
: the MS knowledge base. It seems like a software error, I
: have swapped memory, riser cards, and reinstalled the OS.
:
: Prior to this installation I got similar errors,
: NTOSKRNL.exe
: TCPIP.sys
: and one that read BAD_POOL_CALLER ???????
: these were without a service pack...
:
: I reinstalled and it seemed to be OK until I started SP4
: install, now it will boot and I can login, but after a
: minute or two it BSOD's.
:
: It is a DELL 6650 quad 1.8 Xeons/2gig RAM/Dell powervault
: RAID.
:
: I have another cluster same config that runs fine on same
: hardware, and the primary box in this cluster runs great.
:
: Any advice would be greatly appreciated
:
 
Daniel, thank for the reply, I tried this and it seemed
that I found the problem, but that was short lived. I
started getting these errors....

0x00804742
0x80415C32
IRQL_NOT_LASS_OR_EQUAL

And the machine would not let me do anything....so I
decided to do a reinstall of 2000 adv server.

After the reinstall I installed 1 driver, the 3com GBNIC
and I got another BSOD, with this error

0x0000000,0x00000000,0x0000000
KERNAL_STOP_ERROR

I am calling Dell tech support tomorrow (as much as I hate
to)

If you have any other ideas please let me know, and again
thanks for the help!!

Robert
 
Well, the problem seems to be with GBNIC. Get the latest from the vendor.
It's possible your problems are with hardware (but it could be drivers).

The DRIVER_IRQL_NOT_LESS_OR_EQUAL bug check has a value of 0x000000D1. This
indicates that a kernel-mode driver attempted to access pageable memory at a
process IRQL that was too high.

What driver was referenced? What was the second parameter of the stop?

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.


: Daniel, thank for the reply, I tried this and it seemed
: that I found the problem, but that was short lived. I
: started getting these errors....
:
: 0x00804742
: 0x80415C32
: IRQL_NOT_LASS_OR_EQUAL
:
: And the machine would not let me do anything....so I
: decided to do a reinstall of 2000 adv server.
:
: After the reinstall I installed 1 driver, the 3com GBNIC
: and I got another BSOD, with this error
:
: 0x0000000,0x00000000,0x0000000
: KERNAL_STOP_ERROR
:
: I am calling Dell tech support tomorrow (as much as I hate
: to)
:
: If you have any other ideas please let me know, and again
: thanks for the help!!
:
: Robert
:
: >-----Original Message-----
: >I have a 2000 adv.server in a cluster and the secondary
: >machine in the cluster has started BSOD'ing with the
: >following error :
: >
: >Page Fault in nonpaged area
: >
: >address 80411BBDD Base at 80400000 datestamp 3d3b2a77
: >
: >NTOSKRNL.exe
: >
: >Any ideas what is causing this? I cannot find anything in
: >the MS knowledge base. It seems like a software error, I
: >have swapped memory, riser cards, and reinstalled the OS.
: >
: >Prior to this installation I got similar errors,
: >NTOSKRNL.exe
: >TCPIP.sys
: >and one that read BAD_POOL_CALLER ???????
: >these were without a service pack...
: >
: >I reinstalled and it seemed to be OK until I started SP4
: >install, now it will boot and I can login, but after a
: >minute or two it BSOD's.
: >
: >It is a DELL 6650 quad 1.8 Xeons/2gig RAM/Dell powervault
: >RAID.
: >
: >I have another cluster same config that runs fine on same
: >hardware, and the primary box in this cluster runs great.
: >
: >Any advice would be greatly appreciated
: >
: >.
: >
 
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