Bruce said:
Everytime I try to use IE^ to browse the internet, I get
the following message:
"IExplore caused an invalid page fault in module
kernel32.dll at 0167:bff714ac"
This in turn freezes up my computer where I can't even
shut it down. Does anyone have any suggestions for a fix
on this situation, it's driving me crazy. Thanks in
advance!
Bruce
(e-mail address removed)
A couple possibilities:
1. You may need new video drivers. Check the site for your video board
manufacturer. Meanwhile you can do the following:
1. Use the default mouse pointers.
2. Turn down your color depth. (Right click the desktop and choose
Properties | Appearance | Settings) Some people find that increasing color
depth helps.
3. Turn down your graphics hardware acceleration. (For Win 98, Start |
Settings | Control Panel | System | Performance | Graphics button) You will
see little, if any, performance degradation.
4. Turn off your desktop wallpaper.
If these make the problem go away you need new video drivers.
If you have an ATI video board, try adding these lines to System.ini
[display]
DevBMP=0 <--- That's a zero
2. Get and run these programs (if you test after each one you can stop
when the problem is gone):
Ad-Aware:
http://www.lavasoftusa.com
Once installed make sure to update via online before scanning!
and
Spybot - Search & Destroy -
http://security.kolla.de/
http://security.kolla.de/index.php?lang=en&page=download
http://spybot.eon.net.au/
http://www.tomcoyote.org/SPYBOT/
Once installed make sure to update via online before scanning!
and
BHO Demon:
http://www.spywareinfo.com/downloads/bhod/
Until the problem is solved.
Further advice available here:
If the problem site is your home page:
http://www.mvps.org/inetexplorer/answers.htm#home_page
If the problem is a pop-up window, your computer may have been hijacked.
For information about pop-up windows, how to get rid of them, and prevent
them in the future have a look at the link below:
http://www.mvps.org/inetexplorer/Darnit.htm#pop_up