Page Cannot Be Displayed

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Guest

While trying to get presale tickets this morning at Ticketmaster, all of a
sudden, the page where you would type in the security word they give you
won't appear. I get the message that the page can't be displayed. My
friends, and even Ticketmaster and AOL Tech. help, have tried and can access
it. It's every computer in my house. I cleared all the files, the cookies,
history, reset my modem, network router, everything but no luck. Any
suggestions? Willing to share password to early ticket sales if you can help
me!!!
Thanks,
Lori
 
Lori said:
While trying to get presale tickets this morning at Ticketmaster, all of a
sudden, the page where you would type in the security word they give you
won't appear. I get the message that the page can't be displayed. My
friends, and even Ticketmaster and AOL Tech. help, have tried and can access
it. It's every computer in my house. I cleared all the files, the cookies,
history, reset my modem, network router, everything but no luck. Any
suggestions? Willing to share password to early ticket sales if you can help
me!!!
Thanks,

Hi Lori,
Try this: Try one option at a time and Reboot and see if it will solve
the problem.
1-Type in the RUN Command the following:
ipconfig /flushdns and Press OK.
and Unplug the Router OFF and wait for about 30-40 Seconds then plug it in
and try to connect.

2- Go to your HOSTS File and Rename to HOSTS.New to do that go to the
following Path in the Windows Explorer:
C:\Windows\System32\driver\etc and look in the Right Pane 9Window) and you
will see HOSTS but Not the on with extension .SAM please don't mess with that
leave alone.

3- Open the RUN Command Again and type the Following Commands one at a time:
regsvr32 Wintrust.dll please note the space between the Regsvr32 and
thewintrust. dll extension
regsvr32 Sccbase.dll
regsvr32 Msspip32.dll
regsvr32 Cryptdlg.dll
regsvr32 Gpkcsp.dll
regsvr32 Rasenh.dll
regsvr32 Dssenh.dll
regsvr32 initpki.dll
regsvr32 Softpub.dll
regsvr32 urlmon.dll

4-Then Go to your IE Properties and Click on the Advanced Tab Scroll down
and Be sure that the following is Ticked Under the Secuirty Option:
Secuirty:
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use TSL 1.0

5- Click on the Programs Tab and click on the Button Labled Reset Web
Settings.
Again on the same Programs Tab, Go to Manage Add-Ons and If you have any
other Tool bar installed rather than MS IE Disable it and renable after your
issue being solved.

If all that and still no Joy go to this link and read the article
http://support.microsoft.com/kb/303807/
Hope this Helps
Regards
nass
 
Nass,
I can't even do the first instruction you gave, which is to type in the Run
command the ipconfig/flushdns and press ok. It tells me it can't locate such
a file. Any suggestions???
 
Nass,

My computer is really acting up, so I am rewriting a reply. Don't know if
the first one got through.

I tried step one, which was to ipconfig/flushdns and hit ok. Couldn't
locate that file so I didn't continue. Off to a flying start...any other
ideas? Should I just skip that one and go to the next or does it have to be
done in order?
Thanks,
Lori

nass said:
Lori said:
While trying to get presale tickets this morning at Ticketmaster, all of a
sudden, the page where you would type in the security word they give you
won't appear. I get the message that the page can't be displayed. My
friends, and even Ticketmaster and AOL Tech. help, have tried and can access
it. It's every computer in my house. I cleared all the files, the cookies,
history, reset my modem, network router, everything but no luck. Any
suggestions? Willing to share password to early ticket sales if you can help
me!!!
Thanks,

Hi Lori,
Try this: Try one option at a time and Reboot and see if it will solve
the problem.
1-Type in the RUN Command the following:
ipconfig /flushdns and Press OK.
and Unplug the Router OFF and wait for about 30-40 Seconds then plug it in
and try to connect.

2- Go to your HOSTS File and Rename to HOSTS.New to do that go to the
following Path in the Windows Explorer:
C:\Windows\System32\driver\etc and look in the Right Pane 9Window) and you
will see HOSTS but Not the on with extension .SAM please don't mess with that
leave alone.

3- Open the RUN Command Again and type the Following Commands one at a time:
regsvr32 Wintrust.dll please note the space between the Regsvr32 and
thewintrust. dll extension
regsvr32 Sccbase.dll
regsvr32 Msspip32.dll
regsvr32 Cryptdlg.dll
regsvr32 Gpkcsp.dll
regsvr32 Rasenh.dll
regsvr32 Dssenh.dll
regsvr32 initpki.dll
regsvr32 Softpub.dll
regsvr32 urlmon.dll

4-Then Go to your IE Properties and Click on the Advanced Tab Scroll down
and Be sure that the following is Ticked Under the Secuirty Option:
Secuirty:
[ ] Use SSL 2.0
[ ] Use SSL 3.0
[ ] Use TSL 1.0

5- Click on the Programs Tab and click on the Button Labled Reset Web
Settings.
Again on the same Programs Tab, Go to Manage Add-Ons and If you have any
other Tool bar installed rather than MS IE Disable it and renable after your
issue being solved.

If all that and still no Joy go to this link and read the article
http://support.microsoft.com/kb/303807/
Hope this Helps
Regards
nass
 
You must first open a command prompt in Run before you enter the ipconfig
/flushdns
 
Lori said:
Nass,

My computer is really acting up, so I am rewriting a reply. Don't know if
the first one got through.

I tried step one, which was to ipconfig/flushdns and hit ok. Couldn't
locate that file so I didn't continue. Off to a flying start...any other
ideas? Should I just skip that one and go to the next or does it have to
be
done in order?
Thanks,
Lori


It's not
ipconfig/flushdns
it's
ipconfig /flushdns

If it doesn't fix it go on with the other steps, restarting the computer
after each step.
 
Okay. Did the list of everything that was written. I rebooted after every
task. The one problem I did have was when I was typing in the run command,
regsvr32 Msspip32.dll and regsvr32 Rasenh.dll gave me the following message:
Load library failed-specific module could not be found.

Then after doing all of this, I rebooted and tried to access
www.ticketmaster.com on either IE or Firefox and still could not access it.

HOWEVER...when I tried on IE, I saw a little line at the bottom left of my
screen that read the following:

Opening page res://c:\WINDOWS\system32/shdoclc.dll/dsnerror.htm...

Does that mean anything??? H E L P ! ! ! ! !

Tom [Pepper] Willett said:
You must first open a command prompt in Run before you enter the ipconfig
/flushdns

Lori said:
Nass,
I can't even do the first instruction you gave, which is to type in the
Run
command the ipconfig/flushdns and press ok. It tells me it can't locate
such
a file. Any suggestions???
 
Lori said:
Okay. Did the list of everything that was written. I rebooted after every
task. The one problem I did have was when I was typing in the run command,
regsvr32 Msspip32.dll and regsvr32 Rasenh.dll gave me the following message:
Load library failed-specific module could not be found.

Then after doing all of this, I rebooted and tried to access
www.ticketmaster.com on either IE or Firefox and still could not access it.

HOWEVER...when I tried on IE, I saw a little line at the bottom left of my
screen that read the following:

Opening page res://c:\WINDOWS\system32/shdoclc.dll/dsnerror.htm...

Does that mean anything??? H E L P ! ! ! ! !

Hi Lori,
I would like you answer these Q please,
1- Do you able to open Other Websites?
2-Is the Internet Connection is Connected and alive, Hence you said before
all Machine.
3- Do you Have a Router with Firewall.
4- I s there is ANti-Virus with Internet Security?
4- Do you have Virtual Hosts on your machine.

Step1: Then Try this Start The RUN Command and type in the following:
CMD Press Ok
When you are in the Command Prompt type this in :
ipconfig /all Press Enter [ Please note the space between
ipconfig_/all.
and look for the DNS Server is there is any thing in front of it like Enable
or something like this 12.45.78.13 (but not necessery the same Number).
If you don not have DNS the problem is DNS Server you better contact your
ISP for help on this.
If you have DNS server with IP try to start the RUN Command again and Type
the Following:
CMD and Press OK
In the Prompt Command Type this ping 12.45.67.9 ( in this case your IP) Note
the space between the Ping Command and the IP.
The result should be liike this:

Reply from ,10.23.45.6, bytes=32 , time<ins.
Ping Statistic for 10.23.45.6 TTL=128
Packet sent=4, Received=4, Lost=0

Step2: Try to Scan for Malware and Viruses from here:
http://www.sophos.com/virusinfo/analyses/trojswizzoraw.html
http://www.spywareguide.com/product_show.php?id=2857
http://www.avast.com/eng/vps_history.html

Please Do One Step at a time and Rboot and See if that help
Tom [Pepper] Willett said:
You must first open a command prompt in Run before you enter the ipconfig
/flushdns

Lori said:
Nass,
I can't even do the first instruction you gave, which is to type in the
Run
command the ipconfig/flushdns and press ok. It tells me it can't locate
such
a file. Any suggestions???

:

While trying to get presale tickets this morning at Ticketmaster, all of
a
sudden, the page where you would type in the security word they give you
won't appear. I get the message that the page can't be displayed. My
friends, and even Ticketmaster and AOL Tech. help, have tried and can
access
it. It's every computer in my house. I cleared all the files, the
cookies,
history, reset my modem, network router, everything but no luck. Any
suggestions? Willing to share password to early ticket sales if you can
help
me!!!
Thanks,
Lori
 
Okay...did all the ipconfig pinging and I will paste below. Everything is
fine. DNS is there and correct and my pinging the server works perfectly. I
have scanned for malware, viruses, etc., but no luck. Clean as a whistle.

I am stumped. I just don't understand why a house full of computers on a
server can't access the same page/site all of a sudden!

Thanks for trying. I'd welcome any other thoughts or suggestions, please!

Lori
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Lori******>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
----------------------------------------------------------------------
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Lori********>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
nass said:
Lori said:
Okay. Did the list of everything that was written. I rebooted after every
task. The one problem I did have was when I was typing in the run command,
regsvr32 Msspip32.dll and regsvr32 Rasenh.dll gave me the following message:
Load library failed-specific module could not be found.

Then after doing all of this, I rebooted and tried to access
www.ticketmaster.com on either IE or Firefox and still could not access it.

HOWEVER...when I tried on IE, I saw a little line at the bottom left of my
screen that read the following:

Opening page res://c:\WINDOWS\system32/shdoclc.dll/dsnerror.htm...

Does that mean anything??? H E L P ! ! ! ! !

Hi Lori,
I would like you answer these Q please,
1- Do you able to open Other Websites?
2-Is the Internet Connection is Connected and alive, Hence you said before
all Machine.
3- Do you Have a Router with Firewall.
4- I s there is ANti-Virus with Internet Security?
4- Do you have Virtual Hosts on your machine.

Step1: Then Try this Start The RUN Command and type in the following:
CMD Press Ok
When you are in the Command Prompt type this in :
ipconfig /all Press Enter [ Please note the space between
ipconfig_/all.
and look for the DNS Server is there is any thing in front of it like Enable
or something like this 12.45.78.13 (but not necessery the same Number).
If you don not have DNS the problem is DNS Server you better contact your
ISP for help on this.
If you have DNS server with IP try to start the RUN Command again and Type
the Following:
CMD and Press OK
In the Prompt Command Type this ping 12.45.67.9 ( in this case your IP) Note
the space between the Ping Command and the IP.
The result should be liike this:

Reply from ,10.23.45.6, bytes=32 , time<ins.
Ping Statistic for 10.23.45.6 TTL=128
Packet sent=4, Received=4, Lost=0

Step2: Try to Scan for Malware and Viruses from here:
http://www.sophos.com/virusinfo/analyses/trojswizzoraw.html
http://www.spywareguide.com/product_show.php?id=2857
http://www.avast.com/eng/vps_history.html

Please Do One Step at a time and Rboot and See if that help
Tom [Pepper] Willett said:
You must first open a command prompt in Run before you enter the ipconfig
/flushdns

Nass,
I can't even do the first instruction you gave, which is to type in the
Run
command the ipconfig/flushdns and press ok. It tells me it can't locate
such
a file. Any suggestions???

:

While trying to get presale tickets this morning at Ticketmaster, all of
a
sudden, the page where you would type in the security word they give you
won't appear. I get the message that the page can't be displayed. My
friends, and even Ticketmaster and AOL Tech. help, have tried and can
access
it. It's every computer in my house. I cleared all the files, the
cookies,
history, reset my modem, network router, everything but no luck. Any
suggestions? Willing to share password to early ticket sales if you can
help
me!!!
Thanks,
Lori
 
Hi Lori,
What about System Restore to Date before that Happen, but be sure your Data
Backed up.
You did not answer my Q about if the Router is Firewall Built one and if you
have Virtualhosts connection.
To be sure look for a file called virtualhosts.xml in the search on your
computer.

Turn all Computers OFF and Unplug the Router from the Power Cord (Supply)
and wait for about40 Seconds, then Plug it and Turn all Computers ON again
and try.


Lori said:
Okay...did all the ipconfig pinging and I will paste below. Everything is
fine. DNS is there and correct and my pinging the server works perfectly. I
have scanned for malware, viruses, etc., but no luck. Clean as a whistle.

I am stumped. I just don't understand why a house full of computers on a
server can't access the same page/site all of a sudden!

Thanks for trying. I'd welcome any other thoughts or suggestions, please!

Lori
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Lori******>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
----------------------------------------------------------------------
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Lori********>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
nass said:
Lori said:
Okay. Did the list of everything that was written. I rebooted after every
task. The one problem I did have was when I was typing in the run command,
regsvr32 Msspip32.dll and regsvr32 Rasenh.dll gave me the following message:
Load library failed-specific module could not be found.

Then after doing all of this, I rebooted and tried to access
www.ticketmaster.com on either IE or Firefox and still could not access it.

HOWEVER...when I tried on IE, I saw a little line at the bottom left of my
screen that read the following:

Opening page res://c:\WINDOWS\system32/shdoclc.dll/dsnerror.htm...

Does that mean anything??? H E L P ! ! ! ! !

Hi Lori,
I would like you answer these Q please,
1- Do you able to open Other Websites?
2-Is the Internet Connection is Connected and alive, Hence you said before
all Machine.
3- Do you Have a Router with Firewall.
4- I s there is ANti-Virus with Internet Security?
4- Do you have Virtual Hosts on your machine.

Step1: Then Try this Start The RUN Command and type in the following:
CMD Press Ok
When you are in the Command Prompt type this in :
ipconfig /all Press Enter [ Please note the space between
ipconfig_/all.
and look for the DNS Server is there is any thing in front of it like Enable
or something like this 12.45.78.13 (but not necessery the same Number).
If you don not have DNS the problem is DNS Server you better contact your
ISP for help on this.
If you have DNS server with IP try to start the RUN Command again and Type
the Following:
CMD and Press OK
In the Prompt Command Type this ping 12.45.67.9 ( in this case your IP) Note
the space between the Ping Command and the IP.
The result should be liike this:

Reply from ,10.23.45.6, bytes=32 , time<ins.
Ping Statistic for 10.23.45.6 TTL=128
Packet sent=4, Received=4, Lost=0

Step2: Try to Scan for Malware and Viruses from here:
http://www.sophos.com/virusinfo/analyses/trojswizzoraw.html
http://www.spywareguide.com/product_show.php?id=2857
http://www.avast.com/eng/vps_history.html

Please Do One Step at a time and Rboot and See if that help
:

You must first open a command prompt in Run before you enter the ipconfig
/flushdns

Nass,
I can't even do the first instruction you gave, which is to type in the
Run
command the ipconfig/flushdns and press ok. It tells me it can't locate
such
a file. Any suggestions???

:

While trying to get presale tickets this morning at Ticketmaster, all of
a
sudden, the page where you would type in the security word they give you
won't appear. I get the message that the page can't be displayed. My
friends, and even Ticketmaster and AOL Tech. help, have tried and can
access
it. It's every computer in my house. I cleared all the files, the
cookies,
history, reset my modem, network router, everything but no luck. Any
suggestions? Willing to share password to early ticket sales if you can
help
me!!!
Thanks,
Lori
 
This is a HUGE thank you to everyone who gave their time and suggestions to
me. For some unexplained reason, today everything is back to normal. I did
each and every thing suggested. Perhaps one or a combination, or even all,
of them did the trick, but it's fixed.

I still tend to believe it had something to do with my server (Cablevision)
since all the computers in our house were affected suddenly, and my son's
computer, the newest and most advanced technologically, was really acting up
yesterday, too.

But, in any event, I appreciate all the effort everyone put in. Now you can
help some other poor victim with their nightmare. Thanks!

Lori

nass said:
Hi Lori,
What about System Restore to Date before that Happen, but be sure your Data
Backed up.
You did not answer my Q about if the Router is Firewall Built one and if you
have Virtualhosts connection.
To be sure look for a file called virtualhosts.xml in the search on your
computer.

Turn all Computers OFF and Unplug the Router from the Power Cord (Supply)
and wait for about40 Seconds, then Plug it and Turn all Computers ON again
and try.


Lori said:
Okay...did all the ipconfig pinging and I will paste below. Everything is
fine. DNS is there and correct and my pinging the server works perfectly. I
have scanned for malware, viruses, etc., but no luck. Clean as a whistle.

I am stumped. I just don't understand why a house full of computers on a
server can't access the same page/site all of a sudden!

Thanks for trying. I'd welcome any other thoughts or suggestions, please!

Lori
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Lori******>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
----------------------------------------------------------------------
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Lori********>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
nass said:
:

Okay. Did the list of everything that was written. I rebooted after every
task. The one problem I did have was when I was typing in the run command,
regsvr32 Msspip32.dll and regsvr32 Rasenh.dll gave me the following message:
Load library failed-specific module could not be found.

Then after doing all of this, I rebooted and tried to access
www.ticketmaster.com on either IE or Firefox and still could not access it.

HOWEVER...when I tried on IE, I saw a little line at the bottom left of my
screen that read the following:

Opening page res://c:\WINDOWS\system32/shdoclc.dll/dsnerror.htm...

Does that mean anything??? H E L P ! ! ! ! !

Hi Lori,
I would like you answer these Q please,
1- Do you able to open Other Websites?
2-Is the Internet Connection is Connected and alive, Hence you said before
all Machine.
3- Do you Have a Router with Firewall.
4- I s there is ANti-Virus with Internet Security?
4- Do you have Virtual Hosts on your machine.

Step1: Then Try this Start The RUN Command and type in the following:
CMD Press Ok
When you are in the Command Prompt type this in :
ipconfig /all Press Enter [ Please note the space between
ipconfig_/all.
and look for the DNS Server is there is any thing in front of it like Enable
or something like this 12.45.78.13 (but not necessery the same Number).
If you don not have DNS the problem is DNS Server you better contact your
ISP for help on this.
If you have DNS server with IP try to start the RUN Command again and Type
the Following:
CMD and Press OK
In the Prompt Command Type this ping 12.45.67.9 ( in this case your IP) Note
the space between the Ping Command and the IP.
The result should be liike this:

Reply from ,10.23.45.6, bytes=32 , time<ins.
Ping Statistic for 10.23.45.6 TTL=128
Packet sent=4, Received=4, Lost=0

Step2: Try to Scan for Malware and Viruses from here:
http://www.sophos.com/virusinfo/analyses/trojswizzoraw.html
http://www.spywareguide.com/product_show.php?id=2857
http://www.avast.com/eng/vps_history.html

Please Do One Step at a time and Rboot and See if that help


:

You must first open a command prompt in Run before you enter the ipconfig
/flushdns

Nass,
I can't even do the first instruction you gave, which is to type in the
Run
command the ipconfig/flushdns and press ok. It tells me it can't locate
such
a file. Any suggestions???

:

While trying to get presale tickets this morning at Ticketmaster, all of
a
sudden, the page where you would type in the security word they give you
won't appear. I get the message that the page can't be displayed. My
friends, and even Ticketmaster and AOL Tech. help, have tried and can
access
it. It's every computer in my house. I cleared all the files, the
cookies,
history, reset my modem, network router, everything but no luck. Any
suggestions? Willing to share password to early ticket sales if you can
help
me!!!
Thanks,
Lori
 
Glad it been fixed but I was hopping to pin point which fix just to add to my
dairy, anyway thanks for posting back and for Frank and Tom whom I'm still
learn and everybody here.
Regards
nass

Lori said:
This is a HUGE thank you to everyone who gave their time and suggestions to
me. For some unexplained reason, today everything is back to normal. I did
each and every thing suggested. Perhaps one or a combination, or even all,
of them did the trick, but it's fixed.

I still tend to believe it had something to do with my server (Cablevision)
since all the computers in our house were affected suddenly, and my son's
computer, the newest and most advanced technologically, was really acting up
yesterday, too.

But, in any event, I appreciate all the effort everyone put in. Now you can
help some other poor victim with their nightmare. Thanks!

Lori

nass said:
Hi Lori,
What about System Restore to Date before that Happen, but be sure your Data
Backed up.
You did not answer my Q about if the Router is Firewall Built one and if you
have Virtualhosts connection.
To be sure look for a file called virtualhosts.xml in the search on your
computer.

Turn all Computers OFF and Unplug the Router from the Power Cord (Supply)
and wait for about40 Seconds, then Plug it and Turn all Computers ON again
and try.


Lori said:
Okay...did all the ipconfig pinging and I will paste below. Everything is
fine. DNS is there and correct and my pinging the server works perfectly. I
have scanned for malware, viruses, etc., but no luck. Clean as a whistle.

I am stumped. I just don't understand why a house full of computers on a
server can't access the same page/site all of a sudden!

Thanks for trying. I'd welcome any other thoughts or suggestions, please!

Lori
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Lori******>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
----------------------------------------------------------------------
Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Lori********>ping 192.168.0.1

Pinging 192.168.0.1 with 32 bytes of data:

Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127
Reply from 192.168.0.1: bytes=32 time<1ms TTL=127

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
:



:

Okay. Did the list of everything that was written. I rebooted after every
task. The one problem I did have was when I was typing in the run command,
regsvr32 Msspip32.dll and regsvr32 Rasenh.dll gave me the following message:
Load library failed-specific module could not be found.

Then after doing all of this, I rebooted and tried to access
www.ticketmaster.com on either IE or Firefox and still could not access it.

HOWEVER...when I tried on IE, I saw a little line at the bottom left of my
screen that read the following:

Opening page res://c:\WINDOWS\system32/shdoclc.dll/dsnerror.htm...

Does that mean anything??? H E L P ! ! ! ! !

Hi Lori,
I would like you answer these Q please,
1- Do you able to open Other Websites?
2-Is the Internet Connection is Connected and alive, Hence you said before
all Machine.
3- Do you Have a Router with Firewall.
4- I s there is ANti-Virus with Internet Security?
4- Do you have Virtual Hosts on your machine.

Step1: Then Try this Start The RUN Command and type in the following:
CMD Press Ok
When you are in the Command Prompt type this in :
ipconfig /all Press Enter [ Please note the space between
ipconfig_/all.
and look for the DNS Server is there is any thing in front of it like Enable
or something like this 12.45.78.13 (but not necessery the same Number).
If you don not have DNS the problem is DNS Server you better contact your
ISP for help on this.
If you have DNS server with IP try to start the RUN Command again and Type
the Following:
CMD and Press OK
In the Prompt Command Type this ping 12.45.67.9 ( in this case your IP) Note
the space between the Ping Command and the IP.
The result should be liike this:

Reply from ,10.23.45.6, bytes=32 , time<ins.
Ping Statistic for 10.23.45.6 TTL=128
Packet sent=4, Received=4, Lost=0

Step2: Try to Scan for Malware and Viruses from here:
http://www.sophos.com/virusinfo/analyses/trojswizzoraw.html
http://www.spywareguide.com/product_show.php?id=2857
http://www.avast.com/eng/vps_history.html

Please Do One Step at a time and Rboot and See if that help


:

You must first open a command prompt in Run before you enter the ipconfig
/flushdns

Nass,
I can't even do the first instruction you gave, which is to type in the
Run
command the ipconfig/flushdns and press ok. It tells me it can't locate
such
a file. Any suggestions???

:

While trying to get presale tickets this morning at Ticketmaster, all of
a
sudden, the page where you would type in the security word they give you
won't appear. I get the message that the page can't be displayed. My
friends, and even Ticketmaster and AOL Tech. help, have tried and can
access
it. It's every computer in my house. I cleared all the files, the
cookies,
history, reset my modem, network router, everything but no luck. Any
suggestions? Willing to share password to early ticket sales if you can
help
me!!!
Thanks,
Lori
 
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