PAge can not be displayed

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G

Guest

I go to a web site and then hit the back button, but the previous page can
not be displayed. Says it is unavailable. I can not refresh and get the data
back, have to go to the previous page and go to the site again, which gets me
there. i have tried to reinstall ie6, but get setup has detected a newer
version. I went to the registry and modified the install keys per microsoft
and how to reinstall ie, but even though I changed both the ie key and the
branding key, it still gives me the same message..newer version already
installed. PC is running xp pro, sp2, no updates available at this time.
Need to be able to refresh page, which works ok on other pc's in the office.
What to try next
 
Hi Clifton :-)

The following information and see if it helps:

Back Button - "Page has expired" error when using back button
http://inetexplorer.mvps.org/answers_10.htm#back

Error Message: Warning: Page Has Expired: The Page You Requested..
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q183763

and.......

When you are using IE to view various Web sites, the Back and Forward
buttons on the tool bar may become unavailable.
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q229684 (Jul. 20,
2001)
Cannot Navigate Back to Previous Web Page

Here's a bit of information that explains what can happen to cause this.

Back - Return to the page you just left
http://www.internet4classrooms.com/netscape_buttons.htm
or
http://www.soundfeelings.com/free/back.htm

also....

Internet Browsing
http://www.santarosa.k12.fl.us/parents/TechTips.htm

Grayed out Buttons and Menu Items that Don't Work:

It is a convention in many Windows programs and in the popular browsers to
"gray out" items that currently aren't applicable. So, if you think your
BACK button isn't working, it may be because in that particular instance it
isn't applicable. For example, if you just opened your browser and this was
the first page you viewed, then there isn't a page to go back to, so the
BACK button is grayed out.

Is it only a few sites, or all of them? Is the site or page opening in a
new window? Opening in a new widow can disable the Back button. In all
dominant browsers, webmasters using the <a target="_blank"> tag to force a
link to open in a new window breaks the Back button. The new window does
not retain the browser history of the previous window, so the "Back" button
is disabled. It does sound as it this might be what is happening on these
sites.

Try using the Refresh button and see if that lets you go back.

If these steps do not resolve your problem, please post back to this thread
with the details and any error messages.

Hope this helps

Jan :)
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