Packard Bell Diamond 1200 Plus Scanner

  • Thread starter Thread starter Daz
  • Start date Start date
D

Daz

Since installing XP SP2 my scanner refuses to work. It is
recognised in the Device directory but when accessed
through My Computer I am informed that it is not
connected. I presume this is to do with the new Windows
Firewall. Does anyone know how I correct the problem?
 
the same thing as happen to me,when i installed XP SP2 if
you found a way to make the scanner work please let me
know i have got the same scanner
 
I have the same problem. I uninstalled the driver and reinstalled
it but no good. I downloaded an updated driver from Mustek
but it made no difference. The scanner is said to be working
properly when I check it with device manager and also is shown
in the scanners and cameras folder. When I try to view it's
properties however, I am told they are not available.
When I try to use the scanner, Windows says it is not connected.
When I plug it in or unplug it from the USB port I get the correct
sounds.
I can't see what else to do please help!
 
I've got it working!
I was accessing it through the windows scanner
wizard which says the device is unplugged.
If you use the Diamond Bell Panel (panel.exe)
it works.
Find it in : START, PROGRAMS, PACKARD BELL
DIAMOND 1200 PLUS, PANEL, then right click
and create a shortcut for your desktop.
When I double click on this it works fine.
Let me know how you get on. Bye.
 
Karl said:
I've got it working!
I was accessing it through the windows scanner
wizard which says the device is unplugged.
If you use the Diamond Bell Panel (panel.exe)
it works.
Find it in : START, PROGRAMS, PACKARD BELL
DIAMOND 1200 PLUS, PANEL, then right click
and create a shortcut for your desktop.
When I double click on this it works fine.
Let me know how you get on. Bye.
Click to expand...
 
I'm having the same problem with my scanner since installing SP2 and Karl's
suggestion didn't work for me either. Can someone please help?!!!!!
 
Back
Top