PAB Question

  • Thread starter Thread starter Lou
  • Start date Start date
L

Lou

I recently copied my .pst file (Office 2000, Outlook
2000) from an old machine to a new one (XP, Outlook
2002). Everything works properly except my address
book. It's empty. Do I need to import it or tell
Outlook where to find it? Thanks, Lou
 
Outlook does not use a PAB any longer.
Tell us why you think your Address Book is empty. List the steps you are
using to invoke it and what happens.
 
If I open an email message from MS Outlook, it inserts
the contact's email address in the TO line. If I want to
add another contact's email address to the TO, CC, or BCC
lines, I get the following message when I click on the
line: "The address list could not be displayed. The
contacts folder associated with this address list could
not be opened. It may have been moved or deleted, or you
do not have permissions. For information about how to..."
and it refers me to Outlook help, which isn't helping.
What do you think? Lou
-----Original Message-----
Outlook does not use a PAB any longer.
Tell us why you think your Address Book is empty. List the steps you are
using to invoke it and what happens.

--
Russ Valentine
[MVP-Outlook]
Lou said:
I recently copied my .pst file (Office 2000, Outlook
2000) from an old machine to a new one (XP, Outlook
2002). Everything works properly except my address
book. It's empty. Do I need to import it or tell
Outlook where to find it? Thanks, Lou
Click to expand...


.
Click to expand...
 
If I open an email message from MS Outlook, it inserts
the contact's email address in the TO line. If I want to
add another contact's email address to the TO, CC, or BCC
lines, I get the following message when I click on the
line: "The address list could not be displayed. The
contacts folder associated with this address list could
not be opened. It may have been moved or deleted, or you
do not have permissions. For information about how to..."
and it refers me to Outlook help, which isn't helping.
What do you think? Lou
-----Original Message-----
Outlook does not use a PAB any longer.
Tell us why you think your Address Book is empty. List the steps you are
using to invoke it and what happens.

--
Russ Valentine
[MVP-Outlook]
Lou said:
I recently copied my .pst file (Office 2000, Outlook
2000) from an old machine to a new one (XP, Outlook
2002). Everything works properly except my address
book. It's empty. Do I need to import it or tell
Outlook where to find it? Thanks, Lou
Click to expand...


.
Click to expand...
 
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book. If it is not listed, back up one step
and add it. If it is, then click on Change. to make sure the Contacts
folder(s) you want to display are listed. You may need to enable the
Contacts Folder as an e-mail address book by R clicking the Folder >
Properties and check the "Show this folder as an E-mail address book" box.
Make sure you restart Outlook after making these changes.

--
Russ Valentine
[MVP-Outlook]
Lou said:
If I open an email message from MS Outlook, it inserts
the contact's email address in the TO line. If I want to
add another contact's email address to the TO, CC, or BCC
lines, I get the following message when I click on the
line: "The address list could not be displayed. The
contacts folder associated with this address list could
not be opened. It may have been moved or deleted, or you
do not have permissions. For information about how to..."
and it refers me to Outlook help, which isn't helping.
What do you think? Lou
-----Original Message-----
Outlook does not use a PAB any longer.
Tell us why you think your Address Book is empty. List the steps you are
using to invoke it and what happens.

--
Russ Valentine
[MVP-Outlook]
Lou said:
I recently copied my .pst file (Office 2000, Outlook
2000) from an old machine to a new one (XP, Outlook
2002). Everything works properly except my address
book. It's empty. Do I need to import it or tell
Outlook where to find it? Thanks, Lou
Click to expand...


.
Click to expand...
Click to expand...
 
It's there under Email Accounts. I read in help where I
should R click the Folder Properties and check the "Show
this folder as an E-mail address book" box, but I
couldn't find the folder to R click on...

-----Original Message-----
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book. If it is not listed, back up one step
and add it. If it is, then click on Change. to make sure the Contacts
folder(s) you want to display are listed. You may need to enable the
Contacts Folder as an e-mail address book by R clicking the Folder >
Properties and check the "Show this folder as an E-mail address book" box.
Make sure you restart Outlook after making these changes.

--
Russ Valentine
[MVP-Outlook]
Lou said:
If I open an email message from MS Outlook, it inserts
the contact's email address in the TO line. If I want to
add another contact's email address to the TO, CC, or BCC
lines, I get the following message when I click on the
line: "The address list could not be displayed. The
contacts folder associated with this address list could
not be opened. It may have been moved or deleted, or you
do not have permissions. For information about how to..."
and it refers me to Outlook help, which isn't helping.
What do you think? Lou
-----Original Message-----
Outlook does not use a PAB any longer.
Tell us why you think your Address Book is empty. List the steps you are
using to invoke it and what happens.

--
Russ Valentine
[MVP-Outlook]
I recently copied my .pst file (Office 2000, Outlook
2000) from an old machine to a new one (XP, Outlook
2002). Everything works properly except my address
book. It's empty. Do I need to import it or tell
Outlook where to find it? Thanks, Lou


.
Click to expand...
Click to expand...


.
Click to expand...
 
Is this another question or is it working now?
--
Russ Valentine
[MVP-Outlook]
Lou said:
It's there under Email Accounts. I read in help where I
should R click the Folder Properties and check the "Show
this folder as an E-mail address book" box, but I
couldn't find the folder to R click on...

-----Original Message-----
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book. If it is not listed, back up one step
and add it. If it is, then click on Change. to make sure the Contacts
folder(s) you want to display are listed. You may need to enable the
Contacts Folder as an e-mail address book by R clicking the Folder >
Properties and check the "Show this folder as an E-mail address book" box.
Make sure you restart Outlook after making these changes.

--
Russ Valentine
[MVP-Outlook]
Lou said:
If I open an email message from MS Outlook, it inserts
the contact's email address in the TO line. If I want to
add another contact's email address to the TO, CC, or BCC
lines, I get the following message when I click on the
line: "The address list could not be displayed. The
contacts folder associated with this address list could
not be opened. It may have been moved or deleted, or you
do not have permissions. For information about how to..."
and it refers me to Outlook help, which isn't helping.
What do you think? Lou

-----Original Message-----
Outlook does not use a PAB any longer.
Tell us why you think your Address Book is empty. List
the steps you are
using to invoke it and what happens.

--
Russ Valentine
[MVP-Outlook]
I recently copied my .pst file (Office 2000, Outlook
2000) from an old machine to a new one (XP, Outlook
2002). Everything works properly except my address
book. It's empty. Do I need to import it or tell
Outlook where to find it? Thanks, Lou


.
Click to expand...


.
Click to expand...
Click to expand...
 
Another question. What do I point my cursor at to R
click? Thanks, Lou
-----Original Message-----
Is this another question or is it working now?
--
Russ Valentine
[MVP-Outlook]
Lou said:
It's there under Email Accounts. I read in help where I
should R click the Folder Properties and check the "Show
this folder as an E-mail address book" box, but I
couldn't find the folder to R click on...

-----Original Message-----
Go to Tools > E-mail accounts > View or change
Click to expand...
existing
directories or
address books > Outlook Address Book. If it is not listed, back up one step
and add it. If it is, then click on Change. to make
Click to expand...
sure
the Contacts
folder(s) you want to display are listed. You may need to enable the
Contacts Folder as an e-mail address book by R
Click to expand...
clicking
the Folder >
Properties and check the "Show this folder as an E-
Click to expand...
mail
address book" box.
Make sure you restart Outlook after making these changes.

--
Russ Valentine
[MVP-Outlook]
If I open an email message from MS Outlook, it inserts
the contact's email address in the TO line. If I
Click to expand...
want
to
add another contact's email address to the TO, CC,
Click to expand...
or
BCC
lines, I get the following message when I click on the
line: "The address list could not be displayed. The
contacts folder associated with this address list could
not be opened. It may have been moved or deleted,
Click to expand...
or
you
do not have permissions. For information about how to..."
and it refers me to Outlook help, which isn't helping.
What do you think? Lou

-----Original Message-----
Outlook does not use a PAB any longer.
Tell us why you think your Address Book is empty. List
the steps you are
using to invoke it and what happens.

--
Russ Valentine
[MVP-Outlook]
I recently copied my .pst file (Office 2000, Outlook
2000) from an old machine to a new one (XP, Outlook
2002). Everything works properly except my address
book. It's empty. Do I need to import it or tell
Outlook where to find it? Thanks, Lou


.



.
Click to expand...
Click to expand...


.
Click to expand...
 
Each Contacts Folder you want to enable as an e-mail address book.
--
Russ Valentine
[MVP-Outlook]
Lou said:
Another question. What do I point my cursor at to R
click? Thanks, Lou
-----Original Message-----
Is this another question or is it working now?
--
Russ Valentine
[MVP-Outlook]
Lou said:
It's there under Email Accounts. I read in help where I
should R click the Folder Properties and check the "Show
this folder as an E-mail address book" box, but I
couldn't find the folder to R click on...


-----Original Message-----
Go to Tools > E-mail accounts > View or change existing
directories or
address books > Outlook Address Book. If it is not
listed, back up one step
and add it. If it is, then click on Change. to make sure
the Contacts
folder(s) you want to display are listed. You may need
to enable the
Contacts Folder as an e-mail address book by R clicking
the Folder >
Properties and check the "Show this folder as an E- mail
address book" box.
Make sure you restart Outlook after making these changes.

--
Russ Valentine
[MVP-Outlook]
If I open an email message from MS Outlook, it inserts
the contact's email address in the TO line. If I want
to
add another contact's email address to the TO, CC, or
BCC
lines, I get the following message when I click on the
line: "The address list could not be displayed. The
contacts folder associated with this address list could
not be opened. It may have been moved or deleted, or
you
do not have permissions. For information about how
to..."
and it refers me to Outlook help, which isn't helping.
What do you think? Lou

-----Original Message-----
Outlook does not use a PAB any longer.
Tell us why you think your Address Book is empty. List
the steps you are
using to invoke it and what happens.

--
Russ Valentine
[MVP-Outlook]
I recently copied my .pst file (Office 2000, Outlook
2000) from an old machine to a new one (XP, Outlook
2002). Everything works properly except my address
book. It's empty. Do I need to import it or tell
Outlook where to find it? Thanks, Lou


.



.
Click to expand...


.
Click to expand...
Click to expand...
 
Outlook 2002

Russ,

I have the same problem having moved to another PC.
I followed your instructions to Lou.
However, for me in Tools > Email Accounts > View or change existing
directories or address books
and then Outlook Address Book (MAPI) > Change ... I get no items in the list
(I removed the ones that didn't work earlier).

Additional info: when I moved the Outlook.pst file it is now called
Outlook1.pst. Could this be the reason and if so how can I change the
default to Outlook.pst?
I looked in Data File Management but won't let me change it there. (assuming
this is the reason for problem above)

Thanks,

Hiran
 
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