p/w not being stored in memory

  • Thread starter Thread starter Robert P.
  • Start date Start date
R

Robert P.

using MS Outlook, Biz edition, w/SP3. the password does
not stay in memory. In Tool, Accounts, I put a checkmark
in "Remember p/w" - but it still comes up with a p/w
prompt when Sending/Receiving. Uninstalled/Reinstalled.
Tried Premium2000 version. No luck. Can someone please
help? Thanks.
 
Hi Roberti ,

The problem you are experiencing is normally due to the Registry containing incorrect information for the Protected Storage System Provider registry subkey for your account.

For more information on , please refer to Knowledge Base article
OL2000: (IMO) Your Password Is Not Retained in Windows 2000 or Windows XP
ID: 259416.KB.EN-US

You can access this article by clicking on the link below.
http://support.microsoft.com/default.aspx?scid=KB;EN-US;259416

Regards,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
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