Outlook

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Guest

I have been "burned" by purchasing a new computer with the Office 2003 Trial.
Now that it has expired, I have tried to go back to version 2002. I can get
everything to work except for outlook. I suspect it has something to do with
SP2 and or SP3. I have deleted Office 2003 and re-loaded 2002 twice now and
I still can't get Outlook to operate. I get the message "unable to open
default e-mail folders".

I am dead inb the water for email now.... Please HELP!!!
 
I have been "burned" by purchasing a new computer with the Office 2003 Trial.
Now that it has expired, I have tried to go back to version 2002. I can get
everything to work except for outlook. I suspect it has something to do with
SP2 and or SP3. I have deleted Office 2003 and re-loaded 2002 twice now and
I still can't get Outlook to operate. I get the message "unable to open
default e-mail folders".

I am dead inb the water for email now.... Please HELP!!!
Click to expand...

Here's some help:

Ask in a group with OUTLOOK or MSOFFICE in the title. Your question
has nothing to do with XP.
 
Scott said:
I have been "burned" by purchasing a new computer with the Office 2003
Trial.
Now that it has expired, I have tried to go back to version 2002. I can
get
everything to work except for outlook. I suspect it has something to do
with
SP2 and or SP3. I have deleted Office 2003 and re-loaded 2002 twice now
and
I still can't get Outlook to operate. I get the message "unable to open
default e-mail folders".

I am dead inb the water for email now.... Please HELP!!!
Click to expand...

Outlook stores its data in a Outlook.pst file. This file is a data file and
was not removed when you uninstalled Office 2003 Trail. Outlook 2002 uses
the same file name, but the file formats are not compatible. Outlook 2002
cannot read the *.pst files created by Outlook 2003.

Suggest you try the following with Outlook closed. Do a search for *.pst
and rename all such files that you find. Use your Office XP CD to do a
Repair or open any Office XP application other than Outlook and go to Help
and do a Detect and Repair to create new *.pst files. Note: you will loose
any data stored in the Outlook 2003 *.pst files.

For further help post to a Outlook newsgroup. I do not know if there is a
way to recover data from the Outlook 2003 *.pst files.

Don
 
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