outlook xp won't open

  • Thread starter Thread starter Jim
  • Start date Start date
J

Jim

It also won't open in safe mode and after detect & repair
it still won't open (multiple tries). Uninstall and
reinstall from disk and message says it wouldn't open last
time etc. and back into the cycle of safe mode and detect
& repair ahich still don't work. Same problem two weeks
ago and it just opened on one of the tries for no known
reason while I was on hold for a phone help desk (the
computer seems to know to do these things to drive us
crazy). Any help would be appreciated.
Thanks,
Jim
 
1) try running scanpst.exe on your Personal Folder

2) try renaming outcmd.dat to .old and restart Outlook. All the Toolbars
will reset then. This is quite a common problem with Outlook . The default
location for this file is:
C:\Documents and Settings\%username%\Local Settings\Application
Data\Microsoft\Outlook

3) try recreating the profile in Control Panel-> Mail-> button Show Profiles

4) try running Outlook with the /safe switch from your Start-> Run window.
When this works run Help-> Detect and Repair

5) try disabling individual add-ons in Tools-> Options-> tab Other-> button
Advanced E-mail Options...
--
Roady [MVP]
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