Outlook xp office lock-up

  • Thread starter Thread starter Paul M
  • Start date Start date
P

Paul M

Help!!!
I am ready to throw this computer and anything to do with
microsoft out the window!
A week ago my outlook started to lock-up on program
opening. I have tried EVERYTHING!
I have used the program for five years..... now it just
laughs at me :-(.
BILL Fix this !@#$%^&*() program of yours!
A very upset customer!

(e-mail address removed)
 
You may have a corrupted outcmd.dat file. This is the file that stores your
toolbar customizations, and when it becomes corrupted, Outlook can't use it
at startup to build your toolbars, thus causing the hangups. Try renaming
or deleting your outcmd.dat file while Outlook is closed. Renaming it might
be the best idea if you have a lot of customizations that you'd prefer not
to lose; that way if renaming the file doesn't solve your problem, you may
be able to restore it later when you do get Outlook working properly again.

Note: If you're using Windows 2000 or XP, you'll need to search in hidden
and system folders to find the outcmd.dat file.

--
Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***


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