Outlook XP keeps asking for user name and password????

  • Thread starter Thread starter FISH
  • Start date Start date
F

FISH

Hello all,

I have Outlook 2002 (Without exchange) running on my Dell PC with XP Home.
Most of the time everything works fine, but from time to time when I open
Outlook, it will ask me for my user name and passwords (for some of my POP3
email accounts).

When I enter the information and make sure to click "remember my
information", it just reappears again and again. I'll then have to close
Outlook, shut down my system and restart everything. Only that will even
work sometimes. The other times I have to live with it for a period of time
(usually minutes-hours until it fixes itself)

What can I do from preventing this from happening as often as it does (or at
all). Just for reference, it happens 3-4 times a month.


On a side note (if related):
When I close Outlook, I simply click the red box in the upper right portion
of the window. Sometimes when I close Outlook this way and try to shut down
my system, I'll get a Windows error message letting me know I need to close
all Microsoft applications before shutting down. I'll then need to re-open
Outlook and close it by clicking the file tab and selecting "close".


Thanks in advance for any and all suggestions that might help with this
issue.
 
If you are still having problems after applying both the SP 1 & 2 patches,
then see if this article addresses your problemL

OL2002: The Save Password Setting Is Not Saved When You Connect to a POP3
Server
http://support.microsoft.com/default.aspx?scid=kb;en-us;290684


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, FISH asked:

| Hello all,
|
| I have Outlook 2002 (Without exchange) running on my Dell PC with XP
| Home. Most of the time everything works fine, but from time to time
| when I open Outlook, it will ask me for my user name and passwords
| (for some of my POP3 email accounts).
|
| When I enter the information and make sure to click "remember my
| information", it just reappears again and again. I'll then have to
| close Outlook, shut down my system and restart everything. Only that
| will even work sometimes. The other times I have to live with it for
| a period of time (usually minutes-hours until it fixes itself)
|
| What can I do from preventing this from happening as often as it does
| (or at all). Just for reference, it happens 3-4 times a month.
|
|
| On a side note (if related):
| When I close Outlook, I simply click the red box in the upper right
| portion of the window. Sometimes when I close Outlook this way and
| try to shut down my system, I'll get a Windows error message letting
| me know I need to close all Microsoft applications before shutting
| down. I'll then need to re-open Outlook and close it by clicking the
| file tab and selecting "close".
|
|
| Thanks in advance for any and all suggestions that might help with
| this issue.
 
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