Outlook XP doesn't work, but Outlook Express does

  • Thread starter Thread starter Margo Noreen
  • Start date Start date
M

Margo Noreen

I'm currently stumped trying to get Outlook XP to work on a new system that
I just set up. I got a brand new system put together this window (new mobo,
cpu, etc.). I installed WinXP Pro just fine. Everything fired up and has
been working fine. So, I've been resintalling software, and I just got
around to installing Office XP from disc. It installed fine (I could run
Word and Excel, etc.), so I then installed Office XP SP1.

Next I fired up Outlook to set up a new email account so it could get my
email from my mail server. So, I typed everything in as per usual. But,
when I click "Test Settings" it immediately fails, complaining it cannot
connect to the Internet. Of course, I can use Internet Explorer to browse
any web site. So, I fired up Outlook Express and set it up exactly the
same... and it DOES work just fine (it pulled my pending email down just
fine!). So I deleted my account in Outlook and tried setting it up again,
but get the exact same results. Outlook Express works fine; Outlook XP
thinks it can't connect to the Internet.

Very strange. Any thoughts on the matter...?

-- Margo
 
-----Original Message-----
I'm currently stumped trying to get Outlook XP to work on a new system that
I just set up. I got a brand new system put together this window (new mobo,
cpu, etc.). I installed WinXP Pro just fine. Everything fired up and has
been working fine. So, I've been resintalling software, and I just got
around to installing Office XP from disc. It installed fine (I could run
Word and Excel, etc.), so I then installed Office XP SP1.

Next I fired up Outlook to set up a new email account so it could get my
email from my mail server. So, I typed everything in as per usual. But,
when I click "Test Settings" it immediately fails, complaining it cannot
connect to the Internet. Of course, I can use Internet Explorer to browse
any web site. So, I fired up Outlook Express and set it up exactly the
same... and it DOES work just fine (it pulled my pending email down just
fine!). So I deleted my account in Outlook and tried setting it up again,
but get the exact same results. Outlook Express works fine; Outlook XP
thinks it can't connect to the Internet.

Very strange. Any thoughts on the matter...?

-- Margo
Click to expand...
I am having the exact same problem. In my case the
Outlook 2002 is the default mail program. I have had to
install Outloook Express in order to receive my mail.
Please keep me posted on any answers or fixes.

Larry
 
-----Original Message-----


Hello Margo,

as you installed/tested Outlook 2002, was Outlook your Standard Email client
or Outlook Express?

http://www.slipstick.com/config/defaultmailer.htm

--
Oliver Vukovics
Share your Outlook pst file with several users: Public OutLook
review on ZDNet UK: http://reviews.zdnet.co.uk/review/41/2/4529.html
http://www.outlookstore.com
Click to expand...
I'm having the exact same problem and I'm not sure I
understand your question. Do you mean "did we pick
Outlook as our default or not"?
 
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