outlook won't open after adding exchange server account

[Loane Sharp]

Hi there

After I added an Exchange Server e-mail account, Outlook hangs on opening
and after 15 minutes or more I have to end the process OUTLOOK.EXE from
within Task Manager. When opening Outlook again, I am prompted to open in
safe mode, and the same thing happens. Finally I am prompted to 'Detect and
Repair' ... and after an apparently successful detect-and-repair, Outlook
still hangs on opening.

I haven't done anything unusual except add the Exchange Server account, so I
don't have more detailed information.

Please help!

Best regards
Loane

 

[Loane Sharp]

P.S. I'm using Outlook 2003 (client) and Exchange Server 2003 (on Windows
Small Business Server 2003).

 

[Lanwench [MVP - Exchange]]

In

Hi there

After I added an Exchange Server e-mail account, Outlook hangs on
opening and after 15 minutes or more I have to end the process
OUTLOOK.EXE from within Task Manager. When opening Outlook again, I
am prompted to open in safe mode, and the same thing happens. Finally
I am prompted to 'Detect and Repair' ... and after an apparently
successful detect-and-repair, Outlook still hangs on opening.

I haven't done anything unusual except add the Exchange Server
account, so I don't have more detailed information.

Please help!

Best regards
Loane

Create a new mail profile and see if it works....just put Exchange Server in
there. No POP, no PST, no nothin'.
What do you want to end up with in the profile, at the end of the day? Since
you have Exchange, don't use a PST file...

 

[Guest]

Is the email account correctly resolved to the server it's pointed at?

 

[Loane Sharp]

Hi there

The problem described in the previous post arose in trying to set up a
mobile user's Exchange account to use RPC over HTTP. The user has a widely
variable connection environment, and it's not very useful that he has to be
connected to the Internet and the server for the setup. Nonetheless, by some
hard booting and working-around I got to doing it, and I changed the
connection settings (Tools, Email accounts, Change...) to "Manual" and the
default to "Work offline". Now when the user opens Outlook, Exchange is
Offline and Send/Receive now performs OK for the user's other email
accounts. The problem described in my earlier post appears to have arisen
from Outlook trying indefinitely to connect to Exchange on opening ... my
default timeout setting is 30 seconds, but changing this doesn't make any
difference if no connection is present. Outlook tries to connect to Exchange
indefinitely, giving the impression of hanging. Do you know of a more
effective way of enforcing a particular timeout? The problem I'm
experiencing now, with the Exchange email account Offline, is that all
Send/Receive actions on the user's remaining email accounts are held up
while Outlook tries to connect to Exchange.

Please help!

Best regards
Loane

 

[Lanwench [MVP - Exchange]]

In

Hi there

The problem described in the previous post arose in trying to set up a
mobile user's Exchange account to use RPC over HTTP. The user has a
widely variable connection environment, and it's not very useful that
he has to be connected to the Internet and the server for the setup.
Nonetheless, by some hard booting and working-around I got to doing
it, and I changed the connection settings (Tools, Email accounts,
Change...) to "Manual" and the default to "Work offline". Now when
the user opens Outlook, Exchange is Offline and Send/Receive now
performs OK for the user's other email accounts. The problem
described in my earlier post appears to have arisen from Outlook
trying indefinitely to connect to Exchange on opening ... my default
timeout setting is 30 seconds, but changing this doesn't make any
difference if no connection is present. Outlook tries to connect to
Exchange indefinitely, giving the impression of hanging. Do you know
of a more effective way of enforcing a particular timeout? The
problem I'm experiencing now, with the Exchange email account
Offline, is that all Send/Receive actions on the user's remaining
email accounts are held up while Outlook tries to connect to
Exchange.
Please help!

Best regards
Loane

Sorry, I'm honestly not sure. I don't mix Exchange with other mail accounts
in a mail profile. You could set up multiple profiles.