outlook will not send emails

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G

Guest

outlook will not send emails(message: this message has not been sent). Worked
previously and just stopped sending for no apparent reason. I reinstalled the
application Double checked the account settings, scanned for viruses.Any
suggestions
 
You can try the following:

Detect and repair from the Help menu (you may need your Office install CD
for this)

Rename your old profile and create a new one. Don't delete your old profile,
just in case.

Look for any error numbers attached to the error message. Usually there is
some sort of identifying error number when Outlook can't send. Something
starting with 0x and a bunch of numbers.
 
Also, please advise your version of Outlook. If it's 2002 or older, please
advise your PST size.
 
K. Orland said:
Rename your old profile and create a new one. Don't delete your old
profile, just in case.

Um, profiles can't be renamed, as far as I can tell.
 
K. Orland said:
You can try the following:

Detect and repair from the Help menu (you may need your Office install CD
for this)

Rename your old profile and create a new one. Don't delete your old profile,
just in case.

Look for any error numbers attached to the error message. Usually there is
some sort of identifying error number when Outlook can't send. Something
starting with 0x and a bunch of numbers.

kathleen. Thanks for your help! your suggestion worked. Regards jeff
 
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