outlook will not remember email account passwords

  • Thread starter Thread starter Don
  • Start date Start date
D

Don

Even though I have checked off the box for Outlook
to 'remember password', it doesn't remember them after I
reboot the machine. I have to re-enter the password for
my email account afer re-booting the machine. It
remembers the password for as long as I keep the session
active.
 
Hi Don ,

The problem you are experiencing is normally due to the Registry containing incorrect information for the Protected Storage System Provider registry subkey for your account.

For more information on , please refer to Knowledge Base article
OL2000: (IMO) Your Password Is Not Retained in Windows 2000 or Windows XP
ID: 259416.KB.EN-US

You can access this article by clicking on the link below.
http://support.microsoft.com/default.aspx?scid=KB;EN-US;259416

Regards,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
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