Outlook will not receive messages from POP3

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Guest

I don't know if my last message made it out or not. I apologize if this is repetitious. Basically my Outlook on a POP3 e-mail account hooked up on my office network hardwired or wireless will not receive e-mail messages. It will send e-mail and it will receive headers if I set it to receive headers, but whether I retrieve headers and mark individual messages for downloading or whether I set Outlook to download entire messages and attachments it simply will not receive messages. Outlook Express on the other hand does everything fine. Outlook certainly worked well up until today. I am running Office XP, Windows XP Pro, on a Dell Latitude D800. All software is completely up-to-date. I have uninstalled and or disabled all add-ins. I uninstalled Norton Antispam. I have tried disabling virus software. I uninstalled Outlook as a feature in Office and reinstalled it. I ran detect and repair. I did a reinstalled/recovery on the operating system. Actually, restore was not working on the operating system even though it would run it would not actually do a restore and would say that it made no changes on the computer. I have no idea whether that was related to the present problem but it sure was an inconvenient time for that to happen. I'm not running a firewall on the computer. All of my POP3 and SMTP settings are completely correct. Nothing else seems to be malfunctioning. I have tried running Outlook in safe mode. I have tried setting up a new PST file. I have removed and reestablished in Outlook my e-mail account. Anyone have any ideas of what to be going on here? Thanks very much.
 
Try using another mail client, e.g. Outlook Express to see if you can
reach your POP3 mailbox. If yes, then problem is OUtlook or your system
(I am suspicious that you can't do restores). If no, then problem is the
POP3 mailbox.

Get the admin of your mail server involved.
 
I just did a complete reinstall of MS Office XP rather than a detect and repair as I had down before. Outlook seems to be working again. No telling what that was about.
 
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