Outlook will not let me attach files.

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have this funny problem. In outlook, when I try to send a new email with an
attachment, as soon as I click on the paper clip, My Documents opens but
freezes, only showing some of the files, and when I try to click out, I get
the not responding message. Funny thing is if I take one (any one) of the
folders out of my documents in explorer and go back to Outlook and try to
attach, it works! If I put that folder back, it freezes again. However, if I
go to the document I want to attach and use right click/send to/email
recipient, that works. I have run virusscan, I have turned VS off, repaired
and reinstalled outlook. I would like to avoid reinstalling the OS if
possible. Any help?
 
What version of Outlook do you use? Also, what is your environment? If you're
at work, do you have alot of mapped drives that could cause the delay in
searching? Also are you running anything in the background that could cause
this type of problem?
I had a similar problem a couple of months ago because I manually map alot
of network drives and make them persistent. It takes Outlook some time to get
the dialogue box open. For quite awhile this endeavour was crashing Outlook
until I discovered that Roxio's drag to disc feature that was running in the
background was the culprit. Once I shut that off, the delay in Outlook to get
to the file I wanted to attach was fairly minor.
 
Outlook 2000. No mapped drives. The user's outlook is set up to open the my
docs folder automatically when the attach button is clicked. It will work the
first time outlook is started after the PC is rebooted. The next time you try
it hangs. If you set it to open to some other default folder, it will go into
those folders, but if you browse to the my docs folder, then it locks up. If
I remove ANY one of the folders in my docs, the problem goes away. Once I
put the folder back, back comes the problem. This only happens in outlook.
You can browse the folder in explorer no problem. The folder exists on the
root of C:. It is shared. If you remove the share the same thing still
happens. If you move the folder to say, the desktop, and browse to it through
outlook it will work. If you move it back to its previous location, it will
hang again. I have scanned it for virus and spyware alike and found nothing.
I have imaged to new hard drive, same problem. Closed all programs running in
background. Still have the problem. Uninstalled and reinstalled office ran
the repair, etc. I cant figure it out. I told you it was weird!
 
You present an excellent case for weird!
Is it perhaps a permissions problem? Maybe not, if it was you'd think it
would happen all the time. Is the AV set to scan outgoing email?
 
No. I disabled it and it still happens
--
Thad


KOrland said:
You present an excellent case for weird!
Is it perhaps a permissions problem? Maybe not, if it was you'd think it
would happen all the time. Is the AV set to scan outgoing email?
Click to expand...
 
Back
Top