Outlook warning message: 'program trying to access stored addresses'

  • Thread starter Thread starter Nephilim
  • Start date Start date
N

Nephilim

I have a user that has started getting a warning message the first
time he clicks New to start a new e-mail. The message is as follows:

A program is trying to access e-mail addresses you have stored
in Outlook. Do you want to allow this?

If this is unexpected, it may be a virus and you should choose
"no".

The OS is Windows XP and Outlook is 2002/XP, all service packs for
Windows and Office have been installed.

The work around that I discovered is deselecting Word as the e-mail
editor. Once Outlook is using its own editor the warning will not pop
up. I'm guessing that it has something to do with Word, but I can't
figure it out.

There are no viruses; we have done a complete scan with NAV Corporate
7.6 w/ latest definitions. I have done a 'detect and repair' on
Office and a Reinstall from add/remove programs. I was hoping to
avoid uninstalling completely and reinstalling.

The user claims to not have installed anything and, in fact, just
returned from out of town. The only add-ins as far as Word is for
Adobe Acrobat. There are no add-ins listed for Outlook, the COM
add-ins are standard. The user had recently entered some new email
addresses into a Contacts group; he had entered a duplicate that had
been causing some other weird error that I no longer recall. Could a
bad address cause this problem too?

I am a loss here and am hoping that some might have a solution to this
problem.


Thanks,
Jeff
 
I have the same problem. It is very annoying (and time consuming) Obviously MS is trying to prevent spreading viruses. But, there should be a way of overriding this. (Especially when you have virus protection!) The maximu acces you can give is 10 minutes access to address book. I want 8 hours

Microsoft, please respon

To

----- Nephilim wrote: ----

I have a user that has started getting a warning message the firs
time he clicks New to start a new e-mail. The message is as follows

A program is trying to access e-mail addresses you have store
in Outlook. Do you want to allow this

If this is unexpected, it may be a virus and you should choos
"no"

The OS is Windows XP and Outlook is 2002/XP, all service packs fo
Windows and Office have been installed

The work around that I discovered is deselecting Word as the e-mai
editor. Once Outlook is using its own editor the warning will not po
up. I'm guessing that it has something to do with Word, but I can'
figure it out

There are no viruses; we have done a complete scan with NAV Corporat
7.6 w/ latest definitions. I have done a 'detect and repair' o
Office and a Reinstall from add/remove programs. I was hoping t
avoid uninstalling completely and reinstalling

The user claims to not have installed anything and, in fact, jus
returned from out of town. The only add-ins as far as Word is fo
Adobe Acrobat. There are no add-ins listed for Outlook, the CO
add-ins are standard. The user had recently entered some new emai
addresses into a Contacts group; he had entered a duplicate that ha
been causing some other weird error that I no longer recall. Could
bad address cause this problem too

I am a loss here and am hoping that some might have a solution to thi
problem


Thanks
Jef
 
Same problem only Adobe CS as the plug i

This is a joke

MS says that the fix took months to release because they were testing it not to break apps. Hm i guess no one in MS uses Adobe Acroba
 
I just started to have the same issue while receiving messages in Outlook
XP. I have been getting the same message when I sync my Palm but I figured
it was something to do with the sync. I just installed the Office XP- 3
patch and now get the message 2 to times per incoming email message. Talk
about a pain.

Any ideas on a fix besides having to deselect Word as the email editor would
be helpful. (Especially knowing that it hasn't been an issue until
installing the new patch.)

Thanks,
JSS
 
This is a byproduct of Office XP SP3. The only workarounds so far are to
disable Word as the e-mail editor and to see if you can download updated
versions of any add-ins that are causing the prompt to appear. See
http://www.slipstick.com/outlook/ol2002sp3.htm#problems for more
information.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
I'm having the same problem and have had no success - add to this that
outlook then hangs and I have to alt-shift-del out....any tips would
be greatly appreciated.

Andy
 
This issue sounds like it's possibly related to add-in's. Cloudmark who I
use to stop spam suggests going be to SP2 and wait until MS fixes the
problem. Those with MS2000 would have to uninstall Office XP and start
over.
 
There's not much Microsoft to fix here: XP3 expands the scope of "object
model guard" security to encompass a few properties that already are blocked
in Outlook 2003 but haven't previously been blocked in Outlook 2002. That's
not going to change. It's up to the vendors to adjust their programs, just
as they had to do when the Outlook Email Security Update was introduced 4
years ago. IHateSpam and NewsGator are already out with updates to their
products. Someone reported that Symantec plans to release theirs next week.
I'm sure Cloudmark and others will follow quickly.

I agree, though, that it could have been handled better in several ways.

In the original poster's case, the likely immediate workaround is to turn
off Word as the email editor or the Acrobat add-in.
--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Try this site. He has an add-on that will bypass the "A program is trying
to access e-mail addresses you have stored in Outlook. Do you want to allow
this? message.

Roady [MVP] www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tips of the month:
-Save Embedded Pictures in Their Original Format
-Create an Office XP CD slipstreamed with Service Pack 3
______________________________________________________________
 
Thanks for the info here, saved me from posting.

Just wanted to inform that when using Word as the email editor, I got the
same warning message. Started after upgrading to Office XP SP3. My
particular problem is that Word was using the add-in for Adobe Acrobat
Writer. http://www.slipstick.com/outlook/ol2002sp3.htm#problems Going to
this URL really explained the fix and solved my problem.

Anyone who upgraded to Office XP SP3, uses Word as the Outlook editor and
uses Acrobat Writer. I strongly suggest to follow the instructions via URL
for the fix on Acrobat. It solved my problem. A small edit to the registry
was the fix, be careful when editing the registry though.

Mark
 
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