Outlook via exchange message attachment latency

  • Thread starter Thread starter james
  • Start date Start date
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james

I have a user in a remote office that is experiencing
latency in downloading email attachments. Bandwith is good
and pc processor and memory is all good. Is there a way to
force outlook to cache email messages. The work offline
feature is enabled.

Any Ideas?
 
Which version of Outlook? All versions support offline mode which caches
messages, and Outlook 2003 has cached mode enabled by default.

look in the account properties for the exchange account to enable offline
mode.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)



Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30
 
Thanks for the Reply.. Its Outlook 2000 exchange 5.5
I have enabled offline use. The CEO was attempting to open
a message with a attachemnt size of 1.5 mb. It took over 2
minutes to open. Is it possible to auto download the
messages into to the pc as they arrive?
-----Original Message-----
Which version of Outlook? All versions support offline mode which caches
messages, and Outlook 2003 has cached mode enabled by default.

look in the account properties for the exchange account to enable offline
mode.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)


Outlook & Exchange Solutions Center: http://www.slipstick.com
Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups? as_ugroup=microsoft.public.outlook.*&num=30

james said:
I have a user in a remote office that is experiencing
latency in downloading email attachments. Bandwith is good
and pc processor and memory is all good. Is there a way to
force outlook to cache email messages. The work offline
feature is enabled.

Any Ideas?
Click to expand...


.
Click to expand...
 
Thanks for the Reply.. Its Outlook 2000 exchange 5.5
I have enabled offline use. The CEO was attempting to open
a message with a attachemnt size of 1.5 mb. It took over 2
minutes to open. Is it possible to auto download the
messages into to the pc as they arrive?
Click to expand...

What's the network bandwidth between the two offices, and how many remote
users go over that connection? Is this a leased line, or a VPN connection?

I would suggest that the remote users work offline by default and have
Outlook sync every X minutes while offline....it won't change the speed, but
it will usually prevent users from freezing/losing live data if the
connection goes awry.
 
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