You shouldn't have a MS Mail post office to connect to, unless you added
it
to your profile. You shouldn't even have any of the post office stuff on
the
computer - Outlook 2003 removes it. Reformatting will remove the old
programs, provided you don't install them again.
Before you reformat, find and rename C:\Program Files\Common
Files\System\MSMAPI\1033\mapisvc.inf - infact, search for and delete all
copies of it that are on your drive. Go to C:\Program Files\Microsoft
Office\OFFICE11\ADDINS and rename MSFSMENU.ECF and MSFSPROP.ECF. Go to
Control panel, Mail and delete all profiles from the computer. Next, run
detect and repair from any office program.
--
Let's back up-- OS Windows 2000; Norton IS & Antivirus
I've got an icon to install Outlook 5 but if I try I receive an error
RE:
msoe.dll. I researched and found the file on my harddrive. I follow
the
instruction from Microsoft web KB, a dialog window opens wanting to
know
where to install the file. I point to the file where OL5 is located
and
I'm
told can't do. Long & short-won't install. There is also OL6 that
comes
with IE, that will not install. No response from icon.
I purchased OL2003, installed no problem but would not openwithout the
following. When I first tried to open I received a dialog box title
MS
Mail. It asked for Postoffice, mailbox names and password. I
researched
MS
KB and found that the info requested was network location. Also said
that
default was \\windows\ and computer name (workgroups). So I used the
default
and my PC name since I have a home network w/DSL. This allowed me to
access
OL, I created my email accts (hotmail and yahoo) Rec'd error
0x8004210A;
timed out I extending time to 2 mins. Don't work.
BillR suggested that I don't need MS Mail. Icons and other items in
the
folder will not delete nor will they install again to be removed. Now
what
Diane suggested creating a new profile. I tried and received the same
dialog box asking for postoffice and mailbox info.
Now what Extactly what is the format for the postoffice and mailbox
name?
I'm considering backing up all my personal files to CDs and reformating
the
hard-drive. Will reformating fix/remove the older versions of outlook?
Please be move specific in your responses, thanks. Oh, I saw a
response
concerning Norton IS and I've disabled scanning of emails. Didn't
help.
Oh, Diane, I liked your site outlook-tips.
Thanks
Starlady
:
try making a new profile and see if the error goes away.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)
Join OneNote Tips mailing list:
http://www.onenote-tips.net/
Looked in Tools | Accts. etc and the only accounts there are my
POP3
accounts. But I did the following...do you have any ideas what
this
problem
is all about?
In the dialog box "MS Mail" I entered "\\windows\ for
Postoffice(network
location) and the name of my PC per the instructions for MS Exchange
Server.
That allowed me access to Outlook finally. Now i"m receiving an
Error
0x8004210A. I've searched for a fix on line but seems as though MS
help
goes
in circles and really does not say what the problem is or how to fix
it.
:
It sounds like Microsoft Mail is installed. Look in Tools |
Accounts |
View
or change existing email accounts and remove that service. you
possibly
don't need it.
I've installed Outlook 2003 but I keep gettinf a pop-up asking
for a
postoffice and mailbox names. How are these formatted? Or how
can
I
delete?
