Outlook using *.pst and contact problem

  • Thread starter Thread starter SteveK
  • Start date Start date
S

SteveK

Hello,

I have set my Dad's small home office up with outlook on his various
workstations and I have created a pst file located on the server so that he
can access mail, contacts, etc from all the machine, granted only one at a
time.

He called me today with a problem where, he can see the contacts, but if he
composes a new email and clicks on the "To" button, chooses "Outlook Address
Book->Contacts" the list is empty. He has many, many contacts entered, but
none will show up in the list.

Another thing that he noticed is that if he right-clicks on a contact and
chooses "New Message to Contact", it will create a new email and insert the
correct address in the To field.

I have no idea why the list of contacts won't show up, that is pretty weird.
I have changed the "Default delivery Location" to the *.pst file on the
server and have closed the default outlook folder that is created during
installation. Could that cause it somehow?

Any help would be greatly appreciated,
Steve
 
XP, sorry

Sue Mosher said:
Outlook version?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
Click to expand...
 
Try this: Choose Tools | Email Accounts > View or change existing
directories or address books. Select Outlook Address Book, and remove it.
Then restart Outlook. Follow the same procedure and add the Outlook Address
Book back in.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
I will try this when I go over there tonight, thanks for the help, I'll let
you know if it works!
 
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