Outlook Templates

  • Thread starter Thread starter Lisa
  • Start date Start date
L

Lisa

Hi,

We have Outlook 2003/2007 with Exchange 2003. I created templates and I
found I couldn't save the entry in the From: field. I am able to save for
To:/Cc:/Bcc: field, just From: doesn't work.

Does anyone know how to fix it?

Thanks in advance!

Lisa
 
Is the From field another address rather than your own?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Lisa asked:

| Hi,
|
| We have Outlook 2003/2007 with Exchange 2003. I created templates and
| I found I couldn't save the entry in the From: field. I am able to
| save for To:/Cc:/Bcc: field, just From: doesn't work.
|
| Does anyone know how to fix it?
|
| Thanks in advance!
|
| Lisa
 
Hi Milly, thanks for your reply. The answer is "Yes". Our situation is: the
staffs prepare the email from the templates and then place them in the Draft
folder of another email account. The manager just go to the draft folder and
review them and hit Send button if they are OK. All Email will be sent as a
generic email account, not the staff's, not the manager's.

Hope this will make it clear. Please advice!

Thanks,
Lisa
 
Hi Diane, thank you for your reply. Can you give me a suggestion for this
situation: the
staffs prepare the email from the templates and then place them in the Draft
folder of another email account. The manager just go to the draft folder and
review them and hit Send button if they are OK. All Email will be sent as a
generic email account, not the staff's, not the manager's.

The goal is to reduce the manager's extra work and prevent the staffs send
as the generic account.

Thanks a lot!

Lisa


Diane Poremsky said:
AFAIK, it only works for accounts in your profile - so if you have 2
accounts, you can save it to send from Account 2. It won't work for accounts
not in your profile.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Lisa said:
Hi,

We have Outlook 2003/2007 with Exchange 2003. I created templates and I
found I couldn't save the entry in the From: field. I am able to save for
To:/Cc:/Bcc: field, just From: doesn't work.

Does anyone know how to fix it?

Thanks in advance!

Lisa
.
 
Hi Diane, thank you for your reply. Can you give me a suggestion for this
situation: the
staffs prepare the email from the templates and then place them in the Draft
folder of another email account. The manager just go to the draft folder and
review them and hit Send button if they are OK. All Email will be sent as a
generic email account, not the staff's, not the manager's.

The goal is to reduce the manager's extra work and prevent the staffs send
as the generic account.

Thanks a lot!

Lisa


Diane Poremsky said:
AFAIK, it only works for accounts in your profile - so if you have 2
accounts, you can save it to send from Account 2. It won't work for accounts
not in your profile.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Lisa said:
Hi,

We have Outlook 2003/2007 with Exchange 2003. I created templates and I
found I couldn't save the entry in the From: field. I am able to save for
To:/Cc:/Bcc: field, just From: doesn't work.

Does anyone know how to fix it?

Thanks in advance!

Lisa
.
 
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