Outlook suddenly cannot start

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have been using outlook for over a year suddenly it wont launch.
Error message.
Microsoft Outlook has encountered a problem and needs to close. We are
sorry for the inconvenience.
It shuts down.
error detail is:
AppName: outlook.exe AppVer: 10.0.2627.1 ModName: msouplug.dll
ModVer: 2004.1.4.17 Offset: 00016e08

Help
Chri
 
Chris said:
I have been using outlook for over a year suddenly it wont launch.
Error message.
Microsoft Outlook has encountered a problem and needs to close. We are
sorry for the inconvenience.
It shuts down.
error detail is:
AppName: outlook.exe AppVer: 10.0.2627.1 ModName: msouplug.dll
ModVer: 2004.1.4.17 Offset: 00016e08

Help
Chri
Click to expand...

Hi Chris,
maybe you try this to solve your problem
please search your msouplug.dll and rename it to msouplug.old
 
Are you still using Norton Anti-Spam2004? If not;
Disable the Norton AntiSpam as an add-in in Tools-> Options-> tab Other->
button Advanced Options...-> button Add-In Manager/COM Addins.

If you are either reinstall NAS, check it for updates or contact Symantec
Support.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1
 
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