A
Adrian Marsh (NNTP)
Hi all,
I've an end user that seems to have a broken Outlook 2003..
Today when he started his laptop (XP Pro, Office Standard 2003), he
finds that when he starts outlook, it appears (long enough to see the
folder view, not long enough to click any menu options though), and then
it crashes out.
The outlook icon remains in the systray (till you hover and it
disappears). Theres no dr.watson, and nothing entered into the
Application event log.
I've tried:
1) Starting outlook /safe
2) Repairing Office
3) Re-install Office
4) Uninstall, remove %ProgramFiles%\Microsoft Office, reinstall
5) Clean out the .ost files
6) Remove the exchange config/reapply.
I'm out of options, other that re-imaging the whole PC.
Any ideas?
Adrian
I've an end user that seems to have a broken Outlook 2003..
Today when he started his laptop (XP Pro, Office Standard 2003), he
finds that when he starts outlook, it appears (long enough to see the
folder view, not long enough to click any menu options though), and then
it crashes out.
The outlook icon remains in the systray (till you hover and it
disappears). Theres no dr.watson, and nothing entered into the
Application event log.
I've tried:
1) Starting outlook /safe
2) Repairing Office
3) Re-install Office
4) Uninstall, remove %ProgramFiles%\Microsoft Office, reinstall
5) Clean out the .ost files
6) Remove the exchange config/reapply.
I'm out of options, other that re-imaging the whole PC.
Any ideas?
Adrian