Outlook shows no printer name in print dialog

  • Thread starter Thread starter Erik Langeland
  • Start date Start date
E

Erik Langeland

I have just removed and reinstalled all printers on my Windows XP
computer as part of a move to a new server. The procedure I used was to
delete each printer using
rundll32 printui.dll, PrintUIEntry /gd /n \\<server>\<printer>

and then reinstall each printer using
rundll32 printui.dll, PrintUIEntry /ga /n \\<server>\<printer>

I removed all of the old printers before installing new ones, but I did
have one other network printer (connected to a PC) and the Acrobat PDF
Writer and Distiller printers installed throughout the procedure.

Now, when I open the print dialog in Outlook, the printer name is blank
and will not retain the selection even within a single Outlook session.
Also, on occasion Outlook hangs when I scroll over the Print icon on the
toolbar.

I expect this is also affecting 36 other PCs in our office, so there is
some urgency in correcting this.

Thank you in advance for any help,

Erik Langeland
Silvacom Ltd.
 
Back
Top