Outlook should correct e-mail address changes to pull-down lists

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Guest

updates to my address book often do not change the pull-down list available
when I want to sent an e-mail message.
I contacted a "Microsoft professional" through your one free query program
but was totally put off: He contacted me with an answert that came nowhere
near to the problem I posed; I then tried to e-mail him two or three times
but could not raise a response. Should I try to through good money into that
kind of help and try again on my own nickel? I think not.


----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...bb9869cb&dg=microsoft.public.outlook.contacts
 
Are you making a suggestion or asking for ideas on how to solve your problem? If the latter, you need to start by providing a clearer description including your Outlook version and what you mean by "pull-down list"

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
Frustrated in Oregon City <Frustrated in Oregon
updates to my address book often do not change the pull-down list
available when I want to sent an e-mail message.

Probably because the Address Book interface is NEVER the place to manipulate
your contacts. Do that in the Contacts folder. The address book is just a
view of your contacts folder and contains no information of its own.
I contacted a "Microsoft professional" through your one free query
program but was totally put off: He contacted me with an answert that
came nowhere near to the problem I posed; I then tried to e-mail him
two or three times but could not raise a response. Should I try to
through good money into that kind of help and try again on my own
nickel? I think not.

How is this in any way a "suggestion"?
 
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